1 Reply Latest reply on Dec 23, 2014 6:20 PM by RickWhitelaw

    6.0 trial edition doesn't open when I try to convert old files

    KimaraWinters

      Summary

      6.0 trial edition doesn't open when I try to convert old files

      Product

      FileMaker Pro

      Version

      13

      Operating system version

      Windows 7

      Description of the issue

      I have recently purchased FMPro 13 and am trying to convert some very old files. I read the process of needing to use FM6 and then FM11 trial versions to get these old files up to snuff. I downloaded the FM6 trial from the Filemaker site, installed successfully, but when I open the program (all this done on the same day) it tells me my trial has expired and only lets me exit or "buy now." I have never had any FM app installed previously, except the FM Pro 13 that I just purchased. So while I have the instructions for converting, I am stumped immediately. Answer? Suggestions?

      Steps to reproduce the problem

      I uninstalled the 6 trial and tried again. No luck. Same answer.

      Expected result

      I was supposed to be able to open the 6 trial, convert my old files and then do the same with version 11.

      Actual result

      I can't even open the trial of FM 6 to begin the process.

      Exact text of any error message(s) that appear

      "Your trial version has expired" upon the very first day, first time open of the FM 6 trial after download.

      Configuration information

      FM Pro 13 is installed. FM 11 trial has been downloaded but not installed. FM 6 is currently installed successfully (per the Wizard) but cannot be opened

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