8 Replies Latest reply on Feb 21, 2010 7:21 PM by RickWhitelaw

    A suggestion for FM 9 crashes when printing to HP printers (MAYBE)

    dsolowan

      Summary

      A suggestion for FM 9 crashes when printing to HP printers (MAYBE)

      Description of the issue

      I have been fighting the problem of FM9 crashes when printing to HP printers of the varieties targeted elsewhere in this thread. (It even crashes when "printing" pdf's!) In my case, I discovered that my scripts - some of which I've been using since early times - are setting printers I no longer have (older HP's) and printer preferences that don't exist on the current printer. If you check your page setup as the LAST step before printing and you find - like I did - that the settings are wrong, redo the script explicitly for the HP printer model you use. That seems to work for me. (Unfortunately I have tons of scripts that do that and I don't know how to update all of them at once.) Good luck!