hi again, here is screenshot of the login screen from which we cannot proceed. It seems that the login process stops at the heartbeat stage.. any idea?
Thank you for the post.
I am not experiencing any login issues to my FileMaker Server 13 Admin Console after applying the v4 update.
Run the following command in Terminal.app:
sudo launchctl stop com.filemaker.fms
This will stop all the FileMaker Server 13 processes.
Afterwards, run the following command in Terminal.app:
sudo launchctl start com.filemaker.fms
This will start all the FileMaker Server 13 processes.
Afterwards, does login to the Admin Console succeed?
Is the problem encountered while accessing locally on the server machine or from a remote machine?
Actually, since we couldn't wait for long, we had to uninstall and then reinstall FMS13 v1, v3 and v4 respectively. We haven't got any issues with the new installation so far.
just for information for others:
the following suggested commands didn't solve the issue. and we had problems with accessing the admin panel both locally and remotely.