AnsweredAssumed Answered

After a while, FM Server is still running but doesn't work anymore

Question asked by -den- on May 26, 2011
Latest reply on Oct 16, 2013 by -den-

Summary

After a while, FM Server is still running but doesn't work anymore

Product

FileMaker Server

Version

11.0v3.309

Operating system version

OSX Server 10.6.7

Description of the issue

Every day, sometimes several times a day, FM users find the database unresponsive. They force to quit but when they come back it still doesn't work. The console shows multiple users logged from the same machine (which should be impossible). It's impossible to kick a user.
it's like it was so slow it became unusable. It's not network (intranet) issue as the FM Pro installed on the server has the same issue...

Expected result

FM Server working withoug hanging...

Actual result

Have to reboot the machine to get it work again...

Exact text of any error message(s) that appear

no error message

Configuration information

2.66ghz Core2Duo, 8Go RAM. All system updates applied

Workaround

...reboot the machine...

Outcomes