2 Replies Latest reply on Aug 29, 2011 8:52 PM by lidude

    All Label Templates Disabled in 8.5 Advanced for Windows

    lidude

      Summary

      All Label Templates Disabled in 8.5 Advanced for Windows

      Product

      FileMaker Pro

      Version

      8.5 Advanced and 8.5 v2 Advanced

      Operating system version

      Vista

      Description of the issue

      After installing Filemaker 8.5 Advanced on Windows Vista, regardless of whether the 8.5 v2 updater is applied, when you attempt to create a Label layout, the "Use label measurements for " option is completely disabled and unselectable.  The only thing that can be chosen is the "Use custom measurements" selection.

      Steps to reproduce the problem

      1) install Filemaker 8.5 on Windows vista
      2) Open Filemaker
      3) Create a new file
      4) create 2 text files
      5) go to layout mode
      6) create a new layout, in "Select a layout type" box, choose "Labels", click Next.

      The New Layout/Report box shows the "Use label measurements for " option is completely disabled.  The only thing that can be chosen is the "Use custom measurements" selection.

      NOTE - Also have Filemaker Mobile 8 installed.  I sync Filemaker data with a Palm TX.

      Expected result

      In the New Layout/Report box shows the "Use label measurements for " option should be selectable.

      Actual result

      The New Layout/Report box shows the "Use label measurements for " option is completely disabled.

      Configuration information

      1) In the "C:\Program Files (x86)\FileMaker\FileMaker Pro 8.5 Advanced\Extensions\Labels" there is a "LabelsUS.flb" that does have label definitions.  In spite of this, the "Use label measurements for " option is completely disabled.

      2) Have Filemaker Mobile 8 installed.  I sync Filemaker data with a Palm TX.

      Workaround

      None

      Filemaker_001.jpg

        • 1. Re: All Label Templates Disabled in 8.5 Advanced for Windows
          philmodjunk

          Check in:

          C:\Program Files\FileMaker\FileMaker Pro 8.5\Extensions\Labels

          And see if you have a .flb file in that folder.

          What you post is consistent with that file being missing or damaged.

          • 2. Re: All Label Templates Disabled in 8.5 Advanced for Windows
            lidude

            Yes, there is a "C:\Program Files (x86)\FileMaker\FileMaker Pro 8.5 Advanced\Extensions\Labels\LabelsUS.flb" file. As mentioned, I have just installed filemaker on Windows Vista.  I can open the file with a text editor and there is data in the file.  I have also tried installing on a Windows 7 (64 bit) machine and the exact same issue happens.

             Here is the firs 17 lines:

            <?xml version="1.0" standalone="No" ?>

            <FMLABELS>

                <FMLABEL>

                    <LABELNAME VALUE="Avery 5160" />

                    <UNITS VALUE="inch" />

                    <COLUMNCOUNT VALUE="3" />

                    <HORIZPITCH VALUE="2.75" />

                    <VERTPITCH VALUE="1" />

                    <LABELHEIGHT VALUE="1" />

                    <TOPMARGIN VALUE="0.5" />

                    <LEFTMARGIN VALUE="0.188" />

                    <RIGHTMARGIN VALUE="0.188" />

                    <DISCARDPART VALUE="No" />

                </FMLABEL>

                <FMLABEL>

                    <LABELNAME VALUE="-" />

              </FMLABEL>