AnsweredAssumed Answered

An application hang occured on shutdown

Question asked by SteveWyndham on Apr 13, 2011
Latest reply on Apr 13, 2011 by philmodjunk

Summary

An application hang occured on shutdown & Database is now corrupted.

Product

FileMaker Pro

Version

11.0.3.312

Operating system version

Windows XP SP3

Description of the issue

The fileMaker Pro app resides on a PC, but the database resides on a file server. When the App was being shut down at the end of the day it became hung, but there was no notification at the time. The next morning the user reported that when the database was opened, there was a database corruption message.

Upon investigation, the following Event Viewer entry was recorded: Hanging application FileMaker Pro.exe, version 11.0.3.312, hang module hungapp, version 0.0.0.0 hang address 0x00000000

Exact text of any error message(s) that appear

"Database name.fp7" is damaged and cannot be opened. Use the Recover command to recover this file.

Workaround

I was able to use the Recover command to recover the file. A similar issue occurred with our previous version, but the recovery was not completely successful.

Outcomes