Attempting to import a file crashes filemaker
Operating system version
Microsoft server 2008 r2
Description of the issue
When working in filemaker there has been a button setup to help import a file into our system. I click the import button and make it through several steps but when I encounter a setfield that should open a dialog box to select the file I would like to import filemaker crashes with no error message. This occurs upwards of 10 times before it works once and then the problem restarts. No one else in the company encounters this problem on a regular basis maybe once a month. Our company runs filemaker off a server which everyone has access too instead of purely running a copy on the desktop. Does anyone know why this would occur only for me.
Steps to reproduce the problem
the button then
sets the layout number
checks if a category = deleted
sets a global field to ""
runs an import script which contains multiple if statments to set another global variable.
next an external script is run to create a new record in the database being referenced and known data fields set
A sort is called based upon date followed by a pause script
then this is where the dialog box is encountered and the program crashes
open a dialog box to select the file to be imported
Exact text of any error message(s) that appear
no text appears
continue running the script till it operates properly