I suggest copying your post above to your clipboard. Then click the FileMaker Pro Forum tab above. Then click the New Post link on the right to start a new post, then paste your text into the new message box. This will put up your question where more like minded people may see and respond to it.
Report an Issue is specifically for documenting possible software bugs that users have encountered while attempting to use FileMaker Pro, FileMaker Server or FileMaker Go--so many people who might want to help you won't even see your request when you post it here.