AnsweredAssumed Answered

Black bar instead of task bar  in Kiosk mode in Filemaker Go 12 for iPad

Question asked by AndreasFichter on Nov 10, 2012
Latest reply on Nov 12, 2012 by philmodjunk

Summary

Black bar instead of task bar  in Kiosk mode in Filemaker Go 12 for iPad

Product

FileMaker Go

Version

12

Operating system version

Mac OS X 10.8

Description of the issue

When using a filemaker database on Filemaker Go 12 for iPad in Kiosk mode, a black bar appears instead of the task bar both in portrait and in landscape mode. This does not happen in the iPhone version of Filemaker Go 12. In the iPhone Version the task bar is not displayed and the upper margin of the database correctly aligns with the iPhone's status bar as should be expected in Kiosk mode.

Steps to reproduce the problem

unknown

Expected result

In Kiosk mode, the taskbar should be missing and the content of the database should begin right underneath the iPad's status bar as any other iOS program.

Actual result

Instead, there is a black bar instead of the task bar and the database design hangs about a centimeter underneath the top of the touch screen.

Exact text of any error message(s) that appear

no error message is displayed

Configuration information

Mac OS 10.8.2
Filemaker Pro Advanced 12v3
iPad OS 6.0.2
iPhone OS 6.0.2

Workaround

none so far

Kiosk_mode.png

Outcomes