4 Replies Latest reply on Nov 12, 2012 3:30 PM by philmodjunk

    Black bar instead of task bar  in Kiosk mode in Filemaker Go 12 for iPad

    AndreasFichter

      Summary

      Black bar instead of task bar  in Kiosk mode in Filemaker Go 12 for iPad

      Product

      FileMaker Go

      Version

      12

      Operating system version

      Mac OS X 10.8

      Description of the issue

      When using a filemaker database on Filemaker Go 12 for iPad in Kiosk mode, a black bar appears instead of the task bar both in portrait and in landscape mode. This does not happen in the iPhone version of Filemaker Go 12. In the iPhone Version the task bar is not displayed and the upper margin of the database correctly aligns with the iPhone's status bar as should be expected in Kiosk mode.

      Steps to reproduce the problem

      unknown

      Expected result

      In Kiosk mode, the taskbar should be missing and the content of the database should begin right underneath the iPad's status bar as any other iOS program.

      Actual result

      Instead, there is a black bar instead of the task bar and the database design hangs about a centimeter underneath the top of the touch screen.

      Exact text of any error message(s) that appear

      no error message is displayed

      Configuration information

      Mac OS 10.8.2
      Filemaker Pro Advanced 12v3
      iPad OS 6.0.2
      iPhone OS 6.0.2

      Workaround

      none so far

      Kiosk_mode.png