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Bug with Filemaker Pro Advanced 10.0v3 and Snow Leopard

Question asked by scottworld on Sep 16, 2009
Latest reply on Dec 7, 2009 by TheCDKing


Bug with Filemaker Pro Advanced 10.0v3 and Snow Leopard

Description of the issue

Ever since upgrading to Snow Leopard last week, we have been having an ongoing weird issue with FileMaker Pro Advanced 10.0v3. When we are using ANY database — whether it is a local database on our own hard drive, or a database that we are connected to on a remote FileMaker Server machine -- FileMaker stops responding to any mouse clicks or keyboard presses for about 5 seconds, and then it starts responding again. This problem REPEATS ITSELF every few minutes! We would say that the problem repeats every 2-3 minutes. We've tried restarting our machine and running some light maintenance on our Mac, too... all to no avail.Whenever this happens, FileMaker's usage of our CPU in the Activity Monitor skyrockets to 99.7% for those 5 seconds, and then it goes back down to the normal 0.2% again. Actually, during the time that FileMaker freezes, it literally takes over our whole computer... we can't switch to any other programs during that time. As soon as FileMaker's CPU activity drops back down to normal again, our whole computer is back to normal again. This ONLY happens when FileMaker is the active foreground application and we are actively working in it... if FileMaker is sitting in the background not doing anything (even if there are open databases), it doesn't attempt to take over the CPU at all.FileMaker is the ONLY program on our Mac that is experiencing this problem — all our other programs are acting just fine. Even the normal apps that we love to blame for the world's problems, like the Microsoft Office Suite, are all acting just fine. Can you please fix ASAP?