AnsweredAssumed Answered

can't connect filemaker go on 3G.

Question asked by ChrisCrisp on Dec 10, 2010
Latest reply on Jan 21, 2011 by TSGal

Summary

can't connect filemaker go on 3G.

Product

FileMaker Go

Operating system version

windows 7 home

Description of the issue

i have a trial version of the filemaker pro 11 and i created a test database. i can actually share it online (instant web publishing). other computers over the internet can remotely connect to the database. also my iphone can connect to the database using its built-in web browser.

but it can't connect using filemaker go. it always say, there's no files available. and yes, i have opened the port for filemaker. and also included the port in the address host (207.229.xxx.xx:80).

Steps to reproduce the problem

- launch the filemaker pro trial version.
- open the test database.
- share the database via instant web publishing.
- port is open for filemaker (default, 80).
- go to filemaker go on my phone and add the host address (207.229.xxx.xx) or (207.229.xxx.xx:80).
- still get the same result. no files available.

Expected result

i should be able to connect to the database to enter data using filemaker go.

Actual result

when i connect to the host it says, waiting for response. after a minute it says, no files available.

Exact text of any error message(s) that appear

no files available.

Workaround

by the way, i could connect using filemaker go on the same wifi. but not on 3g.

Outcomes