Can't Deactivate FileMaker 9
Description of the issue
I cannot deactivate FileMaker Pro 9 on my son's notebook. I upgraded the notebook to SL. I want to take the old notebook and transfer the filemaker software to a new one. But I cannot deactivate it. Everytime I attempt it, I get an error message 50018. I've called FileMaker a couple of time, but I get stuck on hold, the last time being 30 minutes. I got frustrated and hung up. What do I do? I've attached a screenshot.