AnsweredAssumed Answered

Can't Deactivate FileMaker 9

Question asked by Sid_H on Oct 15, 2009
Latest reply on Oct 16, 2009 by FileMucker


Can't Deactivate FileMaker 9

Description of the issue

I cannot deactivate FileMaker Pro 9 on my son's notebook.  I upgraded the notebook to SL.  I want to take the old notebook and transfer the filemaker software to a new one.  But I cannot deactivate it.  Everytime I attempt it, I get an error message 50018. I've called FileMaker a couple of time, but I get stuck on hold, the last time being 30 minutes.  I got frustrated and hung up. What do I do?  I've attached a screenshot.