AnsweredAssumed Answered

Can't get past welcome video screen due to script error.

Question asked by GarethCarpenter on Aug 4, 2015
Latest reply on Aug 5, 2015 by TSGal

Summary

Can't get past welcome video screen due to script error.

Product

FileMaker Pro

Version

fmp_trial_fm_14.0.1.175_x32

Operating system version

Windows 10 64bit

Description of the issue

When I go to open Filemaker, i click either the video or skip and an error pops up and i cant go any further.

Steps to reproduce the problem

Install using unchanged settings, then open filemaker and click anything

Actual result

Script error pops up as shown in screenshot.

Exact text of any error message(s) that appear

Script error

An error has occurred in the script on this page

Line: 40
Char: 5
Error: Class not registered
Code: 0
URL: http://www.filemaker.com/products/filemaker-pro/trial/14/english1?locale=US&page=trial&days=1&lang=english&version=

Do you want to continue running scripts on this page?
Yes      No

Capture_FM.PNG

Outcomes