Can't print a sheet of labels; only one label prints in Preview
Operating system version
Description of the issue
When I try to print a sheet of labels in Preview mode, I just get one label and the printer asks me to put more US Letter paper in the multi-purpose tray, despite Page Setup being set for A4 in main paper tray. It seems to be a Page Setup problem. I can see a page of labels on my computer screen but when I try to print it, I just get the one label that I was last looking at when I was in Browse mode. I've tried using "Records being Browsed" and "Current Record" radio buttons but same result every time.
Steps to reproduce the problem
I've set up a brand new document with a few dummy entries and the same thing happened, so it isn't a corrupted file.
I've tried printing using a different printer (Epson Stylus Photo R800) and that, too, seems to have a problem with Page Setup and the red light flashes to say there's a paper feed problem.
I want to be able to print sheets of labels as I have done for years past using a very old version of FileMaker Pro (6!) with my current printer but cannot do so using FileMaker Pro 10 with the same printer.
Printer is Xerox Phaser 6200N and I have the latest printer driver installed.
Only one label is printed, although I can print a sheet of labels if I print from a PDF.
Exact text of any error message(s) that appear
Put more US letter paper in the multi-purpose tray
Can manage if I print from a PDF.