8 Replies Latest reply on May 11, 2016 6:20 AM by TSGal

    Can't scan UPC-E barcodes using UPC number system 1

    jbante

      Summary

      Can't scan UPC-E barcodes using UPC number system 1

      Product

      FileMaker Go

      Version

      Go_iPad 13.0.2

      Operating system version

      iOS 7.0.4 (11B554a)

      Description of the issue

      FileMaker Go cannot scan UPC-E barcodes using UPC number system 1  (http://en.wikipedia.org/wiki/Universal_Product_Code).

      Steps to reproduce the problem

      Generate a UPC-E barcode in UPC number system 1. Attempt to scan the barcode using the Insert from Device script step, either using an iOS device built-in camera, or scanning directly from a container field.

      Expected result

      FileMaker Go should scan the barcode and insert an 8-digit result into the target field.

      Actual result

      No barcode is scanned. The Insert from Device script step results in error 418 ("Internal failure in INSERT operation into a field").

      Exact text of any error message(s) that appear

      If error capture is off when the Insert from Device script step is run, a dialog titled "Error" opens with the message "Insert from Device failed." and one button option labeled "OK".

      Configuration information

      In problem barcodes I have tested, I've generated the same barcode both within FileMaker and using the CNS Barcode iOS app, and the bar patterns in the images created by each method are identical, so I'm confident that the barcodes themselves are not the problem. I made a file demonstrating the bug with several sample barcodes: https://www.dropbox.com/s/yumymobm9q3ebg7/BugSampleUPCE.fmp12.zip