During you attempts, is there any chance that you device were still "locked" ?
If so, try to first unlock the device ands then do other tests.
Not sure if I get this right - but FM files can not be synchronized using the backup- or synk- buttons in iTunes. One has to go to apps in iTunes, select FileMaker Go, then on the right side, a list with installed files should appear. One can drag&drop files from the desktop to this panel - and vice versa
(there are other methods for copying files from/to iOS devices)
(can't edit postings, can't post more thna one single item here)
I rarely use iTunes to transfer files to and from my iOS devices. Drop box via WiFi is much simpler to do.
I have upgraded to 10.10.3 OSX Yosemite to see if that helped but the same problem exists that I cannot "add" or "save to" update my FM files, and Drop Box didn't do any good either. I believe that FileMaker will have to fix this bug with the FM program.
Kenneth F Wilson:
Thank you for your posts.
Connect your iPad mini to your Mac, and launch iTunes on your Mac. Make sure the iPad mini is not locked so you can freely transfer files back and forth between the Mac and iPad mini. iTunes should then recognize the iPad mini.
In iTunes, click on the iPad icon, click on Apps, and scroll down to the bottom. Under File Sharing, under the Apps on the left side, highlight the FileMaker Go app, and on the right side, you will see the files that are currently local to the iPad mini. Find the file you want to move, and drag it to the Desktop. The file will then be copied to the Desktop where you can now open it in FileMaker Pro.
If you want to move files from the Mac to the iPad mini, just drag the files back into the "FileMaker Go Documents" section in iTunes. Again, make sure the iPad mini is not locked, or you will be unable to transfer files.
Let me know if you need additional clarification or run into any difficulty.
For Drop box:
Get a Drop Box account
Install drop box on both the iOS device and the computer
Put a copy of your database file in your drop box folder on your computer. Depending on file size, it may take a few minutes to upload the new file.
On your iOS device, open the drop box app, find your database file and open it from within drop box. This produces a "no preview" message on your screen but you then tap the icon that looks like a box with an arrow pointing up and select the "open In" option to open the file and then select FM Go as the app in which to open the file. This will copy the file from Drop Box into FM GO. If a copy of this file already exists in FM GO, you will be asked if you want to replace the old copy with the new.
Note that if you are trying to update data inside the database file, neither iTunes nor Drop box is the correct method to use.