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cannot run windows  FileMaker Pro 11v2 Advanced Updater

Question asked by idwal on Jan 9, 2011
Latest reply on Feb 19, 2011 by idwal

Summary

cannot run windows  FileMaker Pro 11v2 Advanced Updater

Product

FileMaker Pro

Version

advanced 11.0v1

Operating system version

XP

Description of the issue

when I run the updater (downloaded three separate times) it unpacks all the files but then stops and shows Windows error message

Steps to reproduce the problem

ran updater several times

Expected result

update to v 11.x v2

Actual result

windows installer window appears and no update has occurred

Exact text of any error message(s) that appear

Windows ® Installer. V 4.5.6001.22159

msiexec /Option [Optional Parameter]

Install Options
     </package | /i>
          Installs or configures a product
     /a
          Administrative install - Installs a product on the network
     /j [/t ] [/g ]
          Advertises a product - m to all users, u to current user
     </uninstall | /x>
          Uninstalls the product
Display Options
     /quiet
          Quiet mode, no user interaction
     /passive
          Unattended mode - progress bar only
     /q[n|b|r|f]
          Sets user interface level
          n - No UI
          b - Basic UI
          r - Reduced UI
          f - Full UI (default)
     /help
          Help information
Restart Options
     /norestart
          Do not restart after the installation is complete
     /promptrestart
          Prompts the user for restart if necessary
     /forcerestart
          Always restart the computer after installation
Logging Options
     /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*]
          i - Status messages
          w - Nonfatal warnings
          e - All error messages
          a - Start up of actions
          r - Action-specific records
          u - User requests
          c - Initial UI parameters
          m - Out-of-memory or fatal exit information
          o - Out-of-disk-space messages
          p - Terminal properties
          v - Verbose output
          x - Extra debugging information
          + - Append to existing log file
          ! - Flush each line to the log
          * - Log all information, except for v and x options
     /log
          Equivalent of /l*
Update Options
     /update [;Update2.msp]
          Applies update(s)
     /uninstall [;Update2.msp] /package
          Remove update(s) for a product
Repair Options
     /f[p|e|c|m|s|o|d|a|u|v]
          Repairs a product
          p - only if file is missing
          o - if file is missing or an older version is installed (default)
          e - if file is missing or an equal or older version is installed
          d - if file is missing or a different version is installed
          c - if file is missing or checksum does not match the calculated value
          a - forces all files to be reinstalled
          u - all required user-specific registry entries (default)
          m - all required computer-specific registry entries (default)
          s - all existing shortcuts (default)
          v - runs from source and recaches local package
Setting Public Properties
     [PROPERTY=PropertyValue]

Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.

Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.

Configuration information

XPSP3

Workaround

none

Outcomes