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Certain Keyboard Shortcuts Vanish Inexplicably

Question asked by richardsrussell on Oct 21, 2014
Latest reply on Apr 8, 2015 by richardsrussell

Summary

Certain Keyboard Shortcuts Vanish Inexplicably

Product

FileMaker Pro

Version

13.0v3

Operating system version

Mac OS X 10.10

Description of the issue

Periodically, ⌘-L vanishes from the View menu and ⌘-D vanishes from the Edit menu. Relaunching FMP seems to bring them back for awhile, but eventually they go away again.

I first noticed this right after I'd upgraded to Yosemite, so I was thinking that the new OS was the cause of the problem, but then it also happened on a Mac that hadn't yet been upgraded.

The other keyboard shortcuts under the Edit and View menu are still visible and still seem to work as intended; it's just these 2 that keep wandering off (tho I've heard other users tell me that different ones vanish for them).

Steps to reproduce the problem

Wait awhile; it'll come back.

Expected result

Stable menu commands and keyboard shortcuts.

Actual result

Nope.

Exact text of any error message(s) that appear

No message pops up. 1 minute the shortcuts are there and functional, the next minute they're not. No warning.

Workaround

(1) Use the menu commands.
(2) Relaunch the program.

Didn't think to take a screenshot when it was happening, and now it's OK again. But it's easy to describe. Imagine this Edit menu but with a blank space where the ⌘-D is:

Duplicate_Command.png

Outcomes