Thank you for your post.
Unfortunately, I am unable to duplicate the problem. This is my setup.
FileMaker Server 9.0v3 on Windows 2003
FileMaker Pro 10.0v3 on Windows XP SP3
In a test file, I created a user account, TSGal (with same password) with limited privileges, and it is set to change password next time I access the file.
I upload the file to FileMaker Server.
After launching FileMaker Pro, I access the file on the server with TSGal/TSGal, and I immediately get prompted to change the password, which I change to markleym. After closing the file and accessing the file again, I enter TSGal/markleym and the file opens as usual.
I closed the file and opened it remotely again, and from the sign on screen, I click on "Change Password". I then change my password back to TSGal, open the file and close it. When I open the file remotely again, I enter TSGal/TSGal, and the file opens.
The only difference I see is that you are running FileMaker Server 9.0.1. Looking over the release notes for FileMaker Server 9.0.2 and FileMaker Server 9.0.3, I do not see any problems pertaining to passwords being changed. However, I would still advise updating your server to the latest release. Please visit our web site for more information:
If there is anything else you would like me to try here, please let me know.
Thanks for the suggestion, TSGAL. I'll update the server s/w tomorrow AM and give it a try.
I just updated our Win XP server to FM Server 9.3.325. No joy. Still experiencing no password change when selected prior to log-in. :(
Maybe I'm misunderstanding something here, but how do you change your password "prior to log in"? Are you using external authentication?
Thanks for the question. No, we're using standard Filemaker authentication.
Before you enter your password and hit enter, you can choose Change Password from a button on the log-in dialog box. Doing that apparently doesn't store the change and is the problem we're having. AFTER the person logs in i.e., enters their current password and opens the database, change password is an option pulldown under File. That works and is our current work around to the user changing his own password.
Sorry, I meant Filemaker Server 220.127.116.115.
This is perplexing.
Create a new database file with a test account with privileges, and try replicating the problem using the steps I took. If this works properly, then there could be some damage to your original database file.