9 Replies Latest reply on Dec 3, 2013 4:04 PM by njem

    Chart wrong in IWP

    njem

      Summary

      Chart wrong in IWP

      Product

      FileMaker Pro

      Version

      12

      Operating system version

      Win7

      Description of the issue

      A chart that looks right in FM, when viewed in IWP, is wrong. This is in list view. A small chart with each record. In FM the chart reflects data for the given record. In IWP the data fields are right but only the first chart is right. After that every chart is a duplicate of the first one.

      Steps to reproduce the problem

      I could send you a sample file.

      Expected result

      See description

      Actual result

      See description

      Exact text of any error message(s) that appear

      No error msg

      chart_wrong.png

        • 1. Re: Chart wrong in IWP
          TSGal

               Njem:

               Thank you for your post.

               If you switch to Form View, does the chart get updated as you move from record to record?

               What browser are you using?  Have you tried it under other browsers?

               A sample file would be fine.  Check your Inbox at the top of this page for instructions where to send the sample file.

               TSGal
               FileMaker, Inc.

          • 2. Re: Chart wrong in IWP
            njem

                 Yes, if you walk through one by one it displays correctly. That approach does not fit the need though.

                  

                 Sent a response to your email with a demo file.

            • 3. Re: Chart wrong in IWP
              TSGal

                   Njem:

                   I received your file.  Thank you.

                   I am able to replicate the issue.  The chart appears to only get updated when the record is current.

                   I have sent your file along with my findings to our Development and Testing departments for review.  I will let you know when I receive updated information.

                   TSGal
                   FileMaker, Inc.

              • 4. Re: Chart wrong in IWP
                TSGal

                     Njem:

                     I have received confirmation that this issue has already been reported (not by a forum member), and that the information has been forwarded to Development for review.

                     TSGal
                     FileMaker, Inc.

                • 5. Re: Chart wrong in IWP
                  njem

                       Great. So am I on some list to know how they resolve it?

                  • 6. Re: Chart wrong in IWP
                    TSGal

                         Njem:

                         When more information becomes available, I will post here.

                         TSGal
                         FileMaker, Inc.

                    • 7. Re: Chart wrong in IWP
                      philmodjunk

                           An entry in the Known Bugs List has been linked to this Issue Report. If you have any comments/questions/suggested corrections, please post them here or in a new thread. Please do not post them to the Bugs List thread.

                      • 8. Re: Chart wrong in IWP
                        TSGal

                             Njem:

                             I have been informed that this issue has been fixed in FileMaker Server 13 WebDirect.

                             TSGal
                             FileMaker, Inc.

                        • 9. Re: Chart wrong in IWP
                          njem

                               Thanks but it doesn't sound like WebDirect is going to be a very cost effective way for me to solve this problem.