2 Replies Latest reply on May 10, 2016 8:02 AM by TSGal

    Check for Updates Error.

    robertrhines

      Summary

      Check for Updates Error.

      Product

      FileMaker Pro

      Version

      14.0.1

      Operating system version

      PC Windows 7

      Description of the issue

      Select Help>check For Updates
      An error window opens saying "Internet connection failed. Cannot check for update information."

      I have a working internet connection.

      Steps to reproduce the problem

      Same as above.

      Expected result

      A return report on the status of updates.

      Actual result

      An error winow as state above.

      Exact text of any error message(s) that appear

      "Internet connection failed. Cannot check for update information."

      Workaround

      None.

      Capture.JPG