AnsweredAssumed Answered

Check for Updates Error.

Question asked by robertrhines on May 18, 2015
Latest reply on May 10, 2016 by TSGal

Summary

Check for Updates Error.

Product

FileMaker Pro

Version

14.0.1

Operating system version

PC Windows 7

Description of the issue

Select Help>check For Updates
An error window opens saying "Internet connection failed. Cannot check for update information."

I have a working internet connection.

Steps to reproduce the problem

Same as above.

Expected result

A return report on the status of updates.

Actual result

An error winow as state above.

Exact text of any error message(s) that appear

"Internet connection failed. Cannot check for update information."

Workaround

None.

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Outcomes