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client uses laptop to access Filemaker Pro on the terminal server via RDP

Question asked by JeremyPalmi on Jun 17, 2011

Summary

client uses laptop to access Filemaker Pro on the terminal server via RDP

Product

FileMaker Pro

Version

9

Operating system version

Server 2003 R2 Standard Edition (w/SP2)  /  Laptop: XP

Description of the issue

Client's laptop works fine then she connects to the terminal server via RDP and things are still fine.
She opens Filemaker pro 9 and she is now unable to close or minimize her terminal server session to access her own desktop on the laptop. The only way I found is if she closes Filemaker Pro and logs off from her terminal server session.
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I connect in to her laptop via our remote connection and I also have no ability.
This ruled out our original thought of it being a driver issue on her laptop.
She connected from another location using a different computer and it did the same there.
in her words, it "Disabled their mouse also"

Exact text of any error message(s) that appear

no error message, just mentinoed functions no longer work.

Workaround

none.

Outcomes