AnsweredAssumed Answered

Clients are getting disconnected at random

Question asked by mlopez on May 22, 2014
Latest reply on Apr 13, 2015 by TSGal


Clients are getting disconnected at random


FileMaker Server



Operating system version

mac ox  10.6 to 10.9

Description of the issue

the clients are getting disconnected from the data bases at random.
the computers are set to never go to sleep,
the server is set to disconnect after 12 hours.

Expected result

Clients should not get disconnected .

Exact text of any error message(s) that appear

"Client ( Client name); ( IPaddress) no longer responding; connection closed(10)

Configuration information

Fmp 12 advance server windows 2008 server
fmp12 and 12 advance for clients windows and mac


the clients have to re log  into the database,
sometimes, they are loosing data.