AnsweredAssumed Answered

Clients getting disconnected at random.

Question asked by DavidRobinson on Apr 23, 2014
Latest reply on Nov 17, 2014 by ChrisBishop

Summary

Clients getting disconnected at random.

Product

FileMaker Server

Version

Filemaker Server Advanced 12.0.4.405

Operating system version

Windows Server 2008 R2

Description of the issue

We have a Filemaker Server 12 Advanced setup that has been running fine for about a year. Within the last week clients have started getting disconnected from Filemaker server and have to restart Filemaker client and log back in.

The error on the server is,

Client "xxxx (XXXXXXXXXX) [172.16.x.x]" no longer responding; connection closed. (51)

Client get the error dialog shown in the attached file.

Steps to reproduce the problem

None found

Expected result

Clients stay connected to the server indefinitely.

Exact text of any error message(s) that appear

Client "xxxx (XXXXXXXXXX) [172.16.x.x]" no longer responding; connection closed. (51)

filemaker_error.png

Outcomes