4 Replies Latest reply on Jul 4, 2013 5:18 AM by disabled_excrubulent

    Closing Window with Iteractive Container Field Causes Crash (Full Repro Steps Included)

      Summary

      Closing Window with Iteractive Container Field Causes Crash (Full Repro Steps Included)

      Product

      FileMaker Pro

      Version

      FMPA 12.0v4 & 12.0v3 (at least - I haven't tested on other versions)

      Operating system version

      Windows 7 64-bit

      Description of the issue

      Opening a Filemaker layout window with a container field in it, set to show interactive content, then closing it at least twice causes filemaker to crash to desktop.

      Steps to reproduce the problem

      1 Create a new file in FMPA 12

      2 add a single container field to the existing table

      3 create a layout with an edit box displaying this container field and optimised to show interactive content

      4 create an empty layout and view in Browse mode

      5 open the manage layouts dialog, select the container layout and press 'open'

      6 close the newly open layout window

      7 repeat 5 & 6 one more time

      8 crash to desktop


      Alternatively:

      Perform steps 1, 2 & 3

      4 view the layout with the container field in browse mode, and close the database by clicking on the X button on the layout window

      5 reopen the database without closing filemaker

      6 Repeat step 4

      7 crash to desktop



      So it appears that closing the layout that has a container field set to show interactive content at least twice - whether the database gets closed or not - crashes Filemaker.

      Sometimes filemaker will crash after closing the window only once, but that doesn't seem to be as common.

      Changing the edit box's properties to be optimised for images rather than interactive content causes the problem to go away.

      Expected result

      The window should close without crashing Filemaker.

      Actual result

      Filemaker crashes.

      Exact text of any error message(s) that appear

      Two error messages appear each time.  Both messages start with this text (you're probably familiar with Windows' crash message):

      "Filemaker Pro Advanced has stopped working.

      Windows can check online for a solution to this problem.

      Button:  Check online for a solution and close the program

      Button:  Close the program

      Button:  View problem details"

      Dismissing the window in any way for the first message causes the second message to appear.

      Clicking on "View problem details" for each message reveals these two Problem signatures:

      Message 1:

      Problem signature:
        Problem Event Name:     APPCRASH
        Application Name:     FileMaker Pro Advanced.exe
        Application Version:     12.0.4.403
        Application Timestamp:     514b6292
        Fault Module Name:     ntdll.dll
        Fault Module Version:     6.1.7601.17725
        Fault Module Timestamp:     4ec49b8f
        Exception Code:     c015000f
        Exception Offset:     00084621
        OS Version:     6.1.7601.2.1.0.256.48
        Locale ID:     3081
        Additional Information 1:     0a9e
        Additional Information 2:     0a9e372d3b4ad19135b953a78882e789
        Additional Information 3:     0a9e
        Additional Information 4:     0a9e372d3b4ad19135b953a78882e789

      Read our privacy statement online:
        http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

      If the online privacy statement is not available, please read our privacy statement offline:
        C:\Windows\system32\en-US\erofflps.txt


      Message 2:

      Problem signature:
        Problem Event Name:     APPCRASH
        Application Name:     FileMaker Pro Advanced.exe
        Application Version:     12.0.4.403
        Application Timestamp:     514b6292
        Fault Module Name:     ntdll.dll
        Fault Module Version:     6.1.7601.17725
        Fault Module Timestamp:     4ec49b8f
        Exception Code:     c0150010
        Exception Offset:     000847db
        OS Version:     6.1.7601.2.1.0.256.48
        Locale ID:     3081
        Additional Information 1:     60e0
        Additional Information 2:     60e0e94b220fa8ded52b12abf8c6325e
        Additional Information 3:     2d9c
        Additional Information 4:     2d9cc474d11efc1bb22ad56a20348b64

      Read our privacy statement online:
        http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

      If the online privacy statement is not available, please read our privacy statement offline:
        C:\Windows\system32\en-US\erofflps.txt

      Workaround

      Switching to another layout (eg, an empty layout) before closing the window prevents the crash.  Going to File > File Options -> Script Triggers -> On Window Close and setting a script to switch to an empty layout prevents the crash.