Connection failed from OS X network accounts due to SSL issues
FMP 13, 14, FMS 22.214.171.124
Operating system version
Description of the issue
When logged into a network account on an OS X server, connections to a FileMaker server on the same subnet fail despite proper detection of the server. This occurs in FileMaker Pro 13 and 14 when a trusted SSL certificate is installed on the server. When a self-signed certificate is used or when SSL is disabled, connections work properly. Connections work properly in all cases if logged into a local account on the same client machine.
Steps to reproduce the problem
Attempt to connect to a FileMaker server database from an OS X network account.
Proper connection to the shared database.
Connection to the shared file fails.
Exact text of any error message(s) that appear
If using Open Remote, "Connection failed"
If using a "launcher file" (as described in an older FileMaker support article), "The file "filename.fmp12" could not be opened. Either the host is not available or the file is not available on that host."
Standard FMP installation and fully functional production server with FMS 126.96.36.199.
Disable SSL or use self-signed root certificate (both unacceptable in terms of security).