2 Replies Latest reply on Jun 28, 2012 12:55 PM by james_quiggins

    Consistency check fails with error 808.  Recovery finds no problems but the recovered file still...

    edpod2101

      Summary

      Consistency check fails with error 808.  Recovery finds no problems but the recovered file still fails the consistency check.

      Product

      FileMaker Pro

      Version

      Advanced 12

      Operating system version

      Mac OSX 10.7.4

      Description of the issue

      Application occasionally freezes. Can't close or quit.  Requires Force Quit.

      Steps to reproduce the problem

      Cannot reproduce the problem on demand.  Application seems to work without issue most of the time.

      No changes have been make to the security settings.  Only myself and admin are users of the application.  Both have admin privileges.

      Exact text of any error message(s) that appear

      Error from log:
      Timestamp     Filename     Error     Message
      2012-06-26 21:18:16.815 -0400     Client_Visit_Mgmt_v3r3.fmp12     808     FAILED consistency check, error 808

      Error dialog when running consistency check:
      The access privileges in this file have been damaged or possibly tampered with.  Please contact FileMaker Technical Support if the problem cannot be resolved.

        • 1. Re: Consistency check fails with error 808.  Recovery finds no problems but the recovered file still...
          philmodjunk

          Hope you have a backup copy that does not exhibit this problem.

          Things to keep in mind about Recover:

          While Recover almost always detects and fully corrects any problems with your file...

          1. The recovered copy may behave differently even if recover reports "no problems found".
          2. Recover does not detect all problems
          3. Recover doesn't always fix all problems correctly
          4. Best Practice is to never put a recovered copy back into regular use or development. Instead, replace the damaged file with an undamaged back up copy if this is at all possible. You may have to save a clone of the back up copy and import all data from your recovered copy to get a working copy with the most up to date information possible.
          • 2. Re: Consistency check fails with error 808.  Recovery finds no problems but the recovered file still...
            james_quiggins

            Hello Edward Podbelski:

            Thank you for posting. 

            The first step for addressing the failed consistency check would be to attempt repair with the Save a Copy As/Compacted Copy command. 

            If the compacted copy still fails consistency check choose Save a Copy As/Clone. Check the clone to ensure it passes consistency check. If it passes then export your data from your previous file then import into the newly saved clone.

            Please update me if you are still unable to resolve the consistency check failure. 

            TSwildcat,

            FileMaker Inc.