3 Replies Latest reply on Jun 1, 2015 7:56 AM by TSGal

    Container field PDF's launch in external application, not viewer

    JosephSchueller_1

      Summary

      Container field PDF's launch in external application, not viewer

      Product

      FileMaker Pro

      Version

      14 Advanced

      Operating system version

      Windows 7 64 bit

      Description of the issue

      PDF files do not "play back" in the container field viewer. Files launch in default system PDF application outside of Filemaker.

      Steps to reproduce the problem

      Tested inserting PDF files as both a reference only and internally stored. Tested both methods additionally with "start playback automatically" on and off. Updated system PDF application (Acrobat X Pro).

      Expected result

      PDF files appear in container field as interactive content.

      Actual result

      PDF files launch in external application.

      Exact text of any error message(s) that appear

      No error messages.

      Configuration information

      Referenced files stored on different volume than database file. Database file served via FM Server 13.

      Workaround

      Reverted to FMPA 13 OR changed default PDF program to Adobe Reader DC.