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Container field PDF's launch in external application, not viewer

Question asked by JosephSchueller_1 on May 20, 2015
Latest reply on Jun 1, 2015 by TSGal

Summary

Container field PDF's launch in external application, not viewer

Product

FileMaker Pro

Version

14 Advanced

Operating system version

Windows 7 64 bit

Description of the issue

PDF files do not "play back" in the container field viewer. Files launch in default system PDF application outside of Filemaker.

Steps to reproduce the problem

Tested inserting PDF files as both a reference only and internally stored. Tested both methods additionally with "start playback automatically" on and off. Updated system PDF application (Acrobat X Pro).

Expected result

PDF files appear in container field as interactive content.

Actual result

PDF files launch in external application.

Exact text of any error message(s) that appear

No error messages.

Configuration information

Referenced files stored on different volume than database file. Database file served via FM Server 13.

Workaround

Reverted to FMPA 13 OR changed default PDF program to Adobe Reader DC.

Outcomes