1 2 Previous Next 15 Replies Latest reply on Nov 26, 2013 7:33 PM by mperley

    Container Interactive doesn't work through outside IP Address

    user21370

      Summary

      Container Interactive doesn't work through outside IP Address

      Product

      FileMaker Pro

      Version

      12

      Operating system version

      Mac 10.7.3

      Description of the issue

      Short description: Container Interactive doesn't work if you connect with FMServer outside the local network with the external IP number. The FM solution works fine the only thing is that Container Interactive (PDF or Movie) don't show anything. If you put the container field back to a normal one the PDF shows only a thumbnail.

      Steps to reproduce the problem

      Setup a FMserver and open the 5003 port for outside use. Make a FM file with a container and a layout with a normal container and the same container with interactivity. Go outside the network and open the solution. Insert a PDF in the container.

      The 'normal' container shows a thumbnail. The interactive container stays empty (white)

      Workaround

      Setup a VPN connection with the network where the FM Server hosts. Connect through VPN and use the local IP address of the FM server and open the solution. Insert a PDF in the container and you will see that the 'normal' container shows the thumbnail and the interactive container shows the PDF with al the 'interactive' options.

      example.jpg

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