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Conversion fails, FMPro hangs or crashes, MacOSx and Windows

Question asked by KevinMartin on Jul 23, 2013
Latest reply on Jul 23, 2013 by KevinMartin

Summary

Conversion fails, FMPro hangs or crashes, MacOSx and Windows

Product

FileMaker Pro

Version

11

Operating system version

Windows 7 and MacOSX 10.8

Description of the issue

Converting FMPro 6 set of files to FMPro 11 (and eventually 12 if this finally works) fails with either a crash or FMPro hang of FMPro 11.  Specifically, I've tried having FMPro 11 convert the untouched FMPro 6 files on OSx and Win7  and have had it crash and hang, I then recover all of the files and try to convert the recovered files and FMPro 11 on OSx and Win7 hangs trying to convert a layout on one particular file.  FWIW, the reason we are doing this is we had to replace an older Mac with a new Mac on the latest OS and the latest OS won't run the FMPro 6 software anymore.

Steps to reproduce the problem

Convert our recovered files and watch it fail.

Expected result

Conversion succeeds.

Actual result

Conversion fails.

Exact text of any error message(s) that appear

No error message if FMPro doesn't crash, just FMPro hanging for hours and hours trying to convert a layout of a file.

Outcomes