2 Replies Latest reply on May 3, 2012 9:02 AM by TSGal

    Conversions from v11

    cir1842eal

      Summary

      Conversions from v11

      Product

      FileMaker Pro

      Version

      12

      Operating system version

      Windows 7

      Description of the issue

      Files do not convert properly. Conversion is very slow and, once converted, changes to layouts are very slow as well.

      As an example, I converted a file that had tabs on the layout. On one tab was another set of tabs. The labels for those tabs did not convert properly (missing font plus it loaded the wrong color). I loaded in the proper font and tried to fix the color and size. The inspector says it is that font, color, and size, but refuses to change the layout.

      Steps to reproduce the problem

      I created a NEW database in v12 with tabs on tabs. Everything works fine (and quickly). But the converted version does not. I tried to convert another database. Same problem. And when I went in to try to change it, the inspector went round and round for over 2 minutes (but never fixed the font, color, or size).

      Also, conversion takes forever. I am very unhappy. I use the program for academic and nonprofit use and have not even tried to convert the most important database yet (on plant taxonomy). It was a lot of money wasted if you cannot fix the backward compatibility issues. I cannot start from scratch on these databases.

      I also want you to know that I am not a casual user. I have been using Filemaker Pro since its inception and recommended it to many people when I used to do consultant work. It has always been my database of choice. But I am very unhappy today.

      Expected result

      I expected the database to convert properly. It did not.

      I expected the inspector to change it. It did not.

      I expected the inspector to respond as quickly as it used to. It does not. Even when I increased cache size.

      Actual result

      I cannot get the font properties to change.

      Exact text of any error message(s) that appear

      No error messages (except that Inspector is not responding while it goes round and round).

      Configuration information

      I increased the cache size but it did not help.

      Workaround

      Nope.
      Please note that, on the image, the inspector is showing the font to be brown. It is not.

      Capture.PNG

        • 1. Re: Conversions from v11
          TSGal

          cir1842eal:

          Thank you for your post.

          Without seeing your file, it is difficult to determine why the conversion is failing.  Therefore, I would like to see a copy of your original .fp7 (previous version of FileMaker) file.  Check your Inbox at the top of this page for instructions where to send the file.

          TSGal
          FileMaker, Inc.

          • 2. Re: Conversions from v11
            TSGal

            cir1842eal:

            I received your file.  Thank you.

            I am able to replicate the issue.  There is something in the Shopping tab that is not converting properly to FileMaker Pro 12.  I have sent the file to our Development and Testing departments for review.

            In the mean time, if I change the name of each tab by eliminating the last character and saving it, the font information then displays properly.  Going back in and adding the last character to each tab name gives you original tab names.  For example, if I change the first tab name "Shipping" to "Shippin", the second tab name "Coupons" to "Coupon", etc., and then save the changes, the correct font information displays.  Then, go back into Layout Mode and add the last character to each of the tabs and save.

            I'll will contact you again when I receive information from Development and/or Testing.

            TSGal
            FileMaker, Inc.