4 Replies Latest reply on Aug 6, 2015 4:19 PM by MarkBanin

    Converting a single script step causes freeze

    MarkBanin

      Summary

      Converting a single script step causes freeze

      Product

      FileMaker Pro

      Version

      14 Pro

      Operating system version

      Win 8.1

      Description of the issue

      When trying to convert a single step into a script: Filemaker freezes.

      The only solution is to open the task manager and force close Filemaker.

      Steps to reproduce the problem

      Double click on a button that has a single script step.  Double click on the step to open up the script window.  Press the convert to script button.

      Expected result

      Single step is converted to script.  It's a very basic script - Just a send mail with hardly any content.

      Actual result

      Filemaker totally Freezes

      Configuration information

      I have a 64 bit Windows 8.1 system.

      Upon upgrading from FM13 Pro to FM14:  I couldn't get the the 64 bit version to work.  I tried the 32 bit version and that worked fine - so have been using that.

        • 1. Re: Converting a single script step causes freeze
          TSGal

          Mark Banin:

          I am unable to replicate the freeze using FileMaker Pro 14.0.1 (64-bit) under Windows 8.1.  This is what I have done:

          1. I created a new database file "TEST" with one Text field "Name".

          2. I created one record and entered "TSGal"

          3. In Layout Mode, I created a button that executes a single step "Show Custom Dialog".

          4. In Browse Mode, I made sure the button worked (it did).

          5. I created a script "Show Dialog" with one script step "Show Custom Dialog".

          6. I tested the script, and it worked as expected.

          7. In Layout Mode, I changed the button from Single Step to Perform Script, and assigned it the script "Show Dialog".

          8. I returned to Browse mode, clicked the button, and the script performed as expected.

          Let me know what I'm doing differently than you.

          Also, try the above steps with a new database file, in case there is something causing the issue in the original file.

          TSGal
          FileMaker, Inc.

          • 2. Re: Converting a single script step causes freeze
            MarkBanin

            Hi Thanks for your answer.  I've now found the problem....

            When I pressed the "Convert to Script" button, it was opening up a dialog box off screen!!  I used my keyboad to maipulate it back on screen and everything is now A OK....

            Thanks for your suggestion...

            Mark

            • 3. Re: Converting a single script step causes freeze
              philmodjunk

              There's an option to reset dialog and window positions in FileMaker 14 preferences that you might find useful should this recur in the future.

              • 4. Re: Converting a single script step causes freeze
                MarkBanin

                Great!  I'll make a note of that