1 Reply Latest reply on Apr 22, 2013 11:14 AM by disabled_ntaylor

    Copying a serial number form iTunes cannot be pasted in FileMaker

    ark__

      Summary

      Copying a serial number form iTunes cannot be pasted in FileMaker

      Product

      FileMaker Pro

      Version

      11 and prior

      Operating system version

      Mac OS X 10.8.3

      Description of the issue

      iTunes has a little known feature to copy an iOS device serial number, but the copied data cannot be pasted in FileMaker.

      Steps to reproduce the problem

      Connect any iOS device or an iPod to a Mac and open iTunes
      After iTunes detected the iOS device shows the Summary tab
      Now you can copy the serial number with the common CMD-C shortcut which puts the serial number to the pasteboard in public.utf16-plain-text, 'utxt',public.utf8-plain-text, NSStringPboardType format.
      But FileMaker 11 or prior version cannot use this clipboard content, the Paste manu item is disabled. (In FileMaker 12 everthing works great.)

      Expected result

      I'd like to paste the serial number to a text field in a FileMaker database.

      Actual result

      Because the Paste menu item is disabled, I cannot paste it.

      Workaround

      If I paste the clipboard content to TextEdit and than copy it back to the clipboard I can paste it to the FileMaker database's text field.

      pasteboard_content.jpg