12 Replies Latest reply on May 12, 2015 10:13 AM by TSGal

    Crash on typing 'Delete'

    AnalogonEnterprise

      Summary

      Crash on typing 'Delete'

      Product

      FileMaker Pro

      Version

      13.0v3

      Operating system version

      MacOs10.9.4

      Description of the issue

      Filemaker shuts down recurrently while typing in a large text field. The text field has a script trigger on typing. The issue occurred several times on typing 'delete' (which just quits the triggered script), but not every time. Until now, it only occurred on one machine (new iMac).

      Exact text of any error message(s) that appear

      Process:         FileMaker Pro [285]
      Path:            /Applications/FileMaker Pro 13/FileMaker Pro.app/Contents/MacOS/FileMaker Pro
      Identifier:      com.filemaker.client.pro12
      Version:         13.0.3 (13.0.3)
      Code Type:       X86 (Native)
      Parent Process:  launchd [195]
      Responsible:     FileMaker Pro [285]
      User ID:         501

      Date/Time:       2014-08-12 15:58:40.099 +0200
      OS Version:      Mac OS X 10.9.4 (13E28)
      Report Version:  11
      Anonymous UUID:  DD72BB44-1718-1236-5D50-1F08FEB2ABBA


      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

      Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
      Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c87ba0cc

      VM Regions Near 0xc87ba0cc:
          CG shared images       00000000c871f000-00000000c8727000 [   32K] r--/r-- SM=SHM 
      -->
          Submap                 00000000ffff0000-00000000ffff1000 [    4K] r--/r-- SM=PRV  process-only VM submap

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
      0   com.filemaker.client.pro12         0x001dda23 FMDocWindow::OnSetMarkedText(ITextInputSetMarkedTextEvent const*) + 437
      1   com.filemaker.client.pro12         0x001ddb8b non-virtual thunk to FMDocWindow::OnSetMarkedText(ITextInputSetMarkedTextEvent const*) + 29
      2   com.filemaker.client.pro12         0x003791b6 non-virtual thunk to DocViewController::OnSetMarkedText(ITextInputSetMarkedTextEvent const*) + 30
      3   com.filemaker.client.pro12         0x0070109a ActiveTextView::OnSetMarkedText(ITextInputSetMarkedTextEvent const*) + 34
      4   libViewSystem.dylib                0x03aa100f EventSystem::DispatchEventToViewIgnoringHooks(IEvent*) + 765
      5   libViewSystem.dylib                0x03aa156d EventSystem::DispatchEventToView(IEvent*) + 317
      6   libViewSystem.dylib                0x03aa1409 EventSystem::HandleNewTranslatedSystemEvent(IEvent*, bool) + 131
      7   libViewSystem.dylib                0x03aa3c87 EventSystem::ProcessKeyboardEventQueue() + 107
      8   com.filemaker.client.pro12         0x002b14ee ScriptRuntime::OnIdle() + 380
      9   com.filemaker.fmengine.framework     0x04a3feaa Draco::FMSession::OnIdle(bool) + 62
      10  com.filemaker.client.pro12         0x001597f9 FMAppSession::OnIdle(bool) + 153
      11  com.filemaker.client.pro12         0x0014e1ab CFMProApp::Idle(bool) + 53
      12  com.filemaker.client.pro12         0x0014ef03 CFMProApp::DispatchNullEvent() + 163
      13  com.filemaker.client.pro12         0x003f5c4e -[MFAppDelegate HandleIdleNotification] + 23
      14  com.apple.Foundation               0x9263b732 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 49
      15  com.apple.CoreFoundation           0x962ef5a4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
      16  com.apple.CoreFoundation           0x961d104b _CFXNotificationPost + 3435
      17  com.apple.Foundation               0x92666a6f -[NSNotificationCenter postNotification:] + 115
      18  com.apple.Foundation               0x9268f972 postQueueNotifications + 830
      19  com.apple.Foundation               0x926e431c __NSPostIdleQueueNotes + 16
      20  com.apple.CoreFoundation           0x962462be __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 30
      21  com.apple.CoreFoundation           0x9624620f __CFRunLoopDoObservers + 399
      22  com.apple.CoreFoundation           0x9623710f __CFRunLoopRun + 1199
      23  com.apple.CoreFoundation           0x962369ea CFRunLoopRunSpecific + 394
      24  com.apple.CoreFoundation           0x9623684b CFRunLoopRunInMode + 123
      25  com.apple.HIToolbox                0x996a2b5d RunCurrentEventLoopInMode + 259
      26  com.apple.HIToolbox                0x996a28e2 ReceiveNextEventCommon + 526
      27  com.apple.HIToolbox                0x996a26bd _BlockUntilNextEventMatchingListInModeWithFilter + 92
      28  com.apple.AppKit                   0x9861b349 _DPSNextEvent + 1602
      29  com.apple.AppKit                   0x9861a870 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
      30  com.apple.AppKit                   0x9860d15c -[NSApplication run] + 727
      31  com.filemaker.client.pro12         0x0007963a CMacApp_Main + 649
      32  com.filemaker.client.pro12         0x00144595 main + 65
      33  com.filemaker.client.pro12         0x000759e5 start + 53

      Thread 1:: Dispatch queue: com.apple.libdispatch-manager
      0   libsystem_kernel.dylib             0x952ac992 kevent64 + 10
      1   libdispatch.dylib                  0x992f2899 _dispatch_mgr_invoke + 238
      2   libdispatch.dylib                  0x992f2532 _dispatch_mgr_thread + 52

      Thread 2:
      0   libsystem_kernel.dylib             0x952abb76 __semwait_signal + 10
      1   libsystem_c.dylib                  0x9693afb7 nanosleep$UNIX2003 + 219
      2   com.filemaker.support.framework     0x0318b28f Draco::Thread::Sleep(unsigned long) + 129
      3   com.filemaker.support.framework     0x0318c3c8 Draco::TimerCheckThread::Main() + 82
      4   com.filemaker.support.framework     0x0318b72f Draco::Thread::RunThread() + 61
      5   com.filemaker.support.framework     0x0318a863 Draco::Thread::ThreadUnixProc(void*) + 67
      6   libsystem_pthread.dylib            0x929545fb _pthread_body + 144
      7   libsystem_pthread.dylib            0x92954485 _pthread_start + 130
      8   libsystem_pthread.dylib            0x92959cf2 thread_start + 34

      Thread 3:
      0   libsystem_kernel.dylib             0x952ab7ca __psynch_cvwait + 10
      1   libsystem_pthread.dylib            0x92956d1d _pthread_cond_wait + 728
      2   libsystem_pthread.dylib            0x92958bd9 pthread_cond_wait$UNIX2003 + 71
      3   com.filemaker.support.framework     0x03189088 Draco::Semaphore::P(Draco::Thread*) + 132
      4   com.filemaker.support.framework     0x0318a145 Draco::MsgQ::GetMsg() + 33
      5   com.filemaker.dbengine.framework     0x03ca8ebb Draco::HBEngine::HBEngineThread::Main() + 131
      6   com.filemaker.support.framework     0x0318b72f Draco::Thread::RunThread() + 61
      7   com.filemaker.support.framework     0x0318a863 Draco::Thread::ThreadUnixProc(void*) + 67
      8   libsystem_pthread.dylib            0x929545fb _pthread_body + 144
      9   libsystem_pthread.dylib            0x92954485 _pthread_start + 130
      10  libsystem_pthread.dylib            0x92959cf2 thread_start + 34

      Thread 4:
      0   libsystem_kernel.dylib             0x952ab7ca __psynch_cvwait + 10
      1   libsystem_pthread.dylib            0x92956d1d _pthread_cond_wait + 728
      2   libsystem_pthread.dylib            0x92958bd9 pthread_cond_wait$UNIX2003 + 71
      3   com.filemaker.support.framework     0x03189088 Draco::Semaphore::P(Draco::Thread*) + 132
      4   com.filemaker.support.framework     0x0318a145 Draco::MsgQ::GetMsg() + 33
      5   com.filemaker.dbengine.framework     0x03e4342c Draco::DBEngineThread::Main() + 84
      6   com.filemaker.support.framework     0x0318b72f Draco::Thread::RunThread() + 61
      7   com.filemaker.support.framework     0x0318a863 Draco::Thread::ThreadUnixProc(void*) + 67
      8   libsystem_pthread.dylib            0x929545fb _pthread_body + 144
      9   libsystem_pthread.dylib            0x92954485 _pthread_start + 130
      10  libsystem_pthread.dylib            0x92959cf2 thread_start + 34

      Thread 5:
      0   libsystem_kernel.dylib             0x952ab7ca __psynch_cvwait + 10
      1   libsystem_pthread.dylib            0x92956d1d _pthread_cond_wait + 728
      2   libsystem_pthread.dylib            0x92958c25 pthread_cond_timedwait$UNIX2003 + 71
      3   com.filemaker.support.framework     0x031898fe Draco::ConditionVar::Wait(Draco::CMutex&, unsigned long) + 162
      4   com.filemaker.dbengine.framework     0x03e9dcac Draco::DBLockContinueThread::GetNextReadyContinuation(bool&, Draco::Thread*) + 84
      5   com.filemaker.dbengine.framework     0x03e9d7df Draco::DBLockContinueThread::Main() + 99
      6   com.filemaker.support.framework     0x0318b72f Draco::Thread::RunThread() + 61
      7   com.filemaker.support.framework     0x0318a863 Draco::Thread::ThreadUnixProc(void*) + 67
      8   libsystem_pthread.dylib            0x929545fb _pthread_body + 144
      9   libsystem_pthread.dylib            0x92954485 _pthread_start + 130
      10  libsystem_pthread.dylib            0x92959cf2 thread_start + 34

      Thread 6:: com.apple.NSURLConnectionLoader
      0   libsystem_kernel.dylib             0x952a6f7a mach_msg_trap + 10
      1   libsystem_kernel.dylib             0x952a616c mach_msg + 68
      2   com.apple.CoreFoundation           0x96237bf9 __CFRunLoopServiceMachPort + 169
      3   com.apple.CoreFoundation           0x962371d1 __CFRunLoopRun + 1393
      4   com.apple.CoreFoundation           0x962369ea CFRunLoopRunSpecific + 394
      5   com.apple.CoreFoundation           0x9623684b CFRunLoopRunInMode + 123
      6   com.apple.Foundation               0x92694095 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
      7   com.apple.Foundation               0x92693f0e -[NSThread main] + 45
      8   com.apple.Foundation               0x92693e66 __NSThread__main__ + 1426
      9   libsystem_pthread.dylib            0x929545fb _pthread_body + 144
      10  libsystem_pthread.dylib            0x92954485 _pthread_start + 130
      11  libsystem_pthread.dylib            0x92959cf2 thread_start + 34

      Thread 7:: com.apple.CFSocket.private
      0   libsystem_kernel.dylib             0x952abace __select + 10
      1   com.apple.CoreFoundation           0x96287ae6 __CFSocketManager + 1158
      2   libsystem_pthread.dylib            0x929545fb _pthread_body + 144
      3   libsystem_pthread.dylib            0x92954485 _pthread_start + 130
      4   libsystem_pthread.dylib            0x92959cf2 thread_start + 34

      Thread 8:: CVDisplayLink
      0   libsystem_kernel.dylib             0x952ab7ca __psynch_cvwait + 10
      1   libsystem_pthread.dylib            0x92956d1d _pthread_cond_wait + 728
      2   libsystem_pthread.dylib            0x92958bd9 pthread_cond_wait$UNIX2003 + 71
      3   com.apple.CoreVideo                0x95e40540 CVDisplayLink::runIOThread() + 936
      4   com.apple.CoreVideo                0x95e40180 startIOThread(void*) + 159
      5   libsystem_pthread.dylib            0x929545fb _pthread_body + 144
      6   libsystem_pthread.dylib            0x92954485 _pthread_start + 130
      7   libsystem_pthread.dylib            0x92959cf2 thread_start + 34

      Thread 9:
      0   libsystem_kernel.dylib             0x952a6f7a mach_msg_trap + 10
      1   libsystem_kernel.dylib             0x952a616c mach_msg + 68
      2   com.apple.CoreFoundation           0x96237bf9 __CFRunLoopServiceMachPort + 169
      3   com.apple.CoreFoundation           0x962371d1 __CFRunLoopRun + 1393
      4   com.apple.CoreFoundation           0x962369ea CFRunLoopRunSpecific + 394
      5   com.apple.CoreFoundation           0x9623684b CFRunLoopRunInMode + 123
      6   com.apple.AppKit                   0x987c4b88 _NSEventThread + 283
      7   libsystem_pthread.dylib            0x929545fb _pthread_body + 144
      8   libsystem_pthread.dylib            0x92954485 _pthread_start + 130
      9   libsystem_pthread.dylib            0x92959cf2 thread_start + 34

      Thread 10:
      0   libsystem_kernel.dylib             0x952accf6 __poll + 10
      1   com.filemaker.omniorb4.framework     0x034f1c09 omni::SocketCollection::Select() + 533
      2   com.filemaker.omniorb4.framework     0x034ff708 omni::tcpEndpoint::AcceptAndMonitor(void (*)(void*, omni::giopConnection*), void*) + 138
      3   com.filemaker.omniorb4.framework     0x03453603 omni::giopRendezvouser::execute() + 165
      4   com.filemaker.omniorb4.framework     0x034649b3 omniAsyncWorker::real_run() + 653
      5   com.filemaker.omniorb4.framework     0x03463ef7 omniAsyncWorkerInfo::run() + 41
      6   com.filemaker.dbengine.framework     0x03c4d511 Draco::threadCreateInterceptor(omni::omniInterceptors::createThread_T::info_T&) + 21
      7   com.filemaker.omniorb4.framework     0x03464c63 omniAsyncWorker::run(void*) + 49
      8   com.filemaker.omniorb4.framework     0x034eac23 omni_thread_wrapper + 176
      9   libsystem_pthread.dylib            0x929545fb _pthread_body + 144
      10  libsystem_pthread.dylib            0x92954485 _pthread_start + 130
      11  libsystem_pthread.dylib            0x92959cf2 thread_start + 34

      Thread 11:
      0   libsystem_kernel.dylib             0x952a6f7a mach_msg_trap + 10
      1   libsystem_kernel.dylib             0x952a616c mach_msg + 68
      2   com.apple.CoreFoundation           0x96237bf9 __CFRunLoopServiceMachPort + 169
      3   com.apple.CoreFoundation           0x962371d1 __CFRunLoopRun + 1393
      4   com.apple.CoreFoundation           0x962369ea CFRunLoopRunSpecific + 394
      5   com.apple.CoreFoundation           0x962f9221 CFRunLoopRun + 129
      6   com.filemaker.support.framework     0x0318c612 Draco::RunLoopThread::Main() + 162
      7   com.filemaker.support.framework     0x0318b72f Draco::Thread::RunThread() + 61
      8   com.filemaker.support.framework     0x0318a863 Draco::Thread::ThreadUnixProc(void*) + 67
      9   libsystem_pthread.dylib            0x929545fb _pthread_body + 144
      10  libsystem_pthread.dylib            0x92954485 _pthread_start + 130
      11  libsystem_pthread.dylib            0x92959cf2 thread_start + 34

      Thread 12:
      0   libsystem_kernel.dylib             0x952ab7ca __psynch_cvwait + 10
      1   libsystem_pthread.dylib            0x92956d1d _pthread_cond_wait + 728
      2   libsystem_pthread.dylib            0x92958c25 pthread_cond_timedwait$UNIX2003 + 71
      3   com.filemaker.omniorb4.framework     0x034ea6b7 omni_condition::timedwait(unsigned long, unsigned long) + 57
      4   com.filemaker.omniorb4.framework     0x03459f19 omni::Scavenger::execute() + 257
      5   com.filemaker.omniorb4.framework     0x034649b3 omniAsyncWorker::real_run() + 653
      6   com.filemaker.omniorb4.framework     0x03463ef7 omniAsyncWorkerInfo::run() + 41
      7   com.filemaker.dbengine.framework     0x03c4d511 Draco::threadCreateInterceptor(omni::omniInterceptors::createThread_T::info_T&) + 21
      8   com.filemaker.omniorb4.framework     0x03464c63 omniAsyncWorker::run(void*) + 49
      9   com.filemaker.omniorb4.framework     0x034eac23 omni_thread_wrapper + 176
      10  libsystem_pthread.dylib            0x929545fb _pthread_body + 144
      11  libsystem_pthread.dylib            0x92954485 _pthread_start + 130
      12  libsystem_pthread.dylib            0x92959cf2 thread_start + 34

      Thread 13:: JavaScriptCore::BlockFree
      0   libsystem_kernel.dylib             0x952ab7ca __psynch_cvwait + 10
      1   libsystem_pthread.dylib            0x92956d1d _pthread_cond_wait + 728
      2   libsystem_pthread.dylib            0x92958bd9 pthread_cond_wait$UNIX2003 + 71
      3   com.apple.JavaScriptCore           0x99f69ae4 JSC::BlockAllocator::blockFreeingThreadMain() + 276
      4   com.apple.JavaScriptCore           0x99f60e1c WTF::threadEntryPoint(void*) + 76
      5   com.apple.JavaScriptCore           0x99f60db0 WTF::wtfThreadEntryPoint(void*) + 16
      6   libsystem_pthread.dylib            0x929545fb _pthread_body + 144
      7   libsystem_pthread.dylib            0x92954485 _pthread_start + 130
      8   libsystem_pthread.dylib            0x92959cf2 thread_start + 34

      Thread 14:: JavaScriptCore::Marking
      0   libsystem_kernel.dylib             0x952ab7ca __psynch_cvwait + 10
      1   libsystem_pthread.dylib            0x92956d1d _pthread_cond_wait + 728
      2   libsystem_pthread.dylib            0x92958bd9 pthread_cond_wait$UNIX2003 + 71
      3   com.apple.JavaScriptCore           0x99f6a4eb JSC::GCThread::waitForNextPhase() + 123
      4   com.apple.JavaScriptCore           0x99f6a378 JSC::GCThread::gcThreadMain() + 88
      5   com.apple.JavaScriptCore           0x99f60e1c WTF::threadEntryPoint(void*) + 76
      6   com.apple.JavaScriptCore           0x99f60db0 WTF::wtfThreadEntryPoint(void*) + 16
      7   libsystem_pthread.dylib            0x929545fb _pthread_body + 144
      8   libsystem_pthread.dylib            0x92954485 _pthread_start + 130
      9   libsystem_pthread.dylib            0x92959cf2 thread_start + 34

      Thread 15:: JavaScriptCore::Marking
      0   libsystem_kernel.dylib             0x952ab7ca __psynch_cvwait + 10
      1   libsystem_pthread.dylib            0x92956d1d _pthread_cond_wait + 728
      2   libsystem_pthread.dylib            0x92958bd9 pthread_cond_wait$UNIX2003 + 71
      3   com.apple.JavaScriptCore           0x99f6a4eb JSC::GCThread::waitForNextPhase() + 123
      4   com.apple.JavaScriptCore           0x99f6a378 JSC::GCThread::gcThreadMain() + 88
      5   com.apple.JavaScriptCore           0x99f60e1c WTF::threadEntryPoint(void*) + 76
      6   com.apple.JavaScriptCore           0x99f60db0 WTF::wtfThreadEntryPoint(void*) + 16
      7   libsystem_pthread.dylib            0x929545fb _pthread_body + 144
      8   libsystem_pthread.dylib            0x92954485 _pthread_start + 130
      9   libsystem_pthread.dylib            0x92959cf2 thread_start + 34

      Thread 16:: JavaScriptCore::Marking
      0   libsystem_kernel.dylib             0x952ab7ca __psynch_cvwait + 10
      1   libsystem_pthread.dylib            0x92956d1d _pthread_cond_wait + 728
      2   libsystem_pthread.dylib            0x92958bd9 pthread_cond_wait$UNIX2003 + 71
      3   com.apple.JavaScriptCore           0x99f6a4eb JSC::GCThread::waitForNextPhase() + 123
      4   com.apple.JavaScriptCore           0x99f6a378 JSC::GCThread::gcThreadMain() + 88
      5   com.apple.JavaScriptCore           0x99f60e1c WTF::threadEntryPoint(void*) + 76
      6   com.apple.JavaScriptCore           0x99f60db0 WTF::wtfThreadEntryPoint(void*) + 16
      7   libsystem_pthread.dylib            0x929545fb _pthread_body + 144
      8   libsystem_pthread.dylib            0x92954485 _pthread_start + 130
      9   libsystem_pthread.dylib            0x92959cf2 thread_start + 34

      Thread 17:
      0   libsystem_kernel.dylib             0x952ab7ca __psynch_cvwait + 10
      1   libsystem_pthread.dylib            0x92956d1d _pthread_cond_wait + 728
      2   libsystem_pthread.dylib            0x92958bd9 pthread_cond_wait$UNIX2003 + 71
      3   com.filemaker.support.framework     0x03189088 Draco::Semaphore::P(Draco::Thread*) + 132
      4   com.filemaker.support.framework     0x0318c2b4 Draco::RepThread::RunThread() + 94
      5   com.filemaker.support.framework     0x0318a863 Draco::Thread::ThreadUnixProc(void*) + 67
      6   libsystem_pthread.dylib            0x929545fb _pthread_body + 144
      7   libsystem_pthread.dylib            0x92954485 _pthread_start + 130
      8   libsystem_pthread.dylib            0x92959cf2 thread_start + 34

      Thread 18:
      0   libsystem_kernel.dylib             0x952ac046 __workq_kernreturn + 10
      1   libsystem_pthread.dylib            0x92955dcf _pthread_wqthread + 372
      2   libsystem_pthread.dylib            0x92959cce start_wqthread + 30

      Thread 19:
      0   libsystem_kernel.dylib             0x952ac046 __workq_kernreturn + 10
      1   libsystem_pthread.dylib            0x92955dcf _pthread_wqthread + 372
      2   libsystem_pthread.dylib            0x92959cce start_wqthread + 30

      Thread 20:
      0   libsystem_kernel.dylib             0x952ac046 __workq_kernreturn + 10
      1   libsystem_pthread.dylib            0x92955dcf _pthread_wqthread + 372
      2   libsystem_pthread.dylib            0x92959cce start_wqthread + 30

      Thread 21:
      0   libsystem_kernel.dylib             0x952ac046 __workq_kernreturn + 10
      1   libsystem_pthread.dylib            0x92955dcf _pthread_wqthread + 372
      2   libsystem_pthread.dylib            0x92959cce start_wqthread + 30

      Thread 0 crashed with X86 Thread State (32-bit):
        eax: 0xc87ba0a0  ebx: 0x00000001  ecx: 0x87ba19b0  edx: 0xbff8bbc8
        edi: 0x87b62f20  esi: 0x85ac60c0  ebp: 0xbff8bc18  esp: 0xbff8bb80
         ss: 0x00000023  efl: 0x00010282  eip: 0x001dda23   cs: 0x0000001b
         ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
        cr2: 0xc87ba0cc

      Logical CPU:     3
      Error Code:      0x00000004
      Trap Number:     14


      Binary Images:
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        • 1. Re: Crash on typing 'Delete'
          TSGal

               Rainer Schäferkordt:

               Thank you for your post.

               You said, "Until now, it only occurred on one machine".  Does that mean other machines are unable to replicate the issue?  Do any other Mac computers encounter the problem?

               Does this only occur when you type "Delete"?  Or, do you get the same issue when typing something other than "Delete" in the same relative position?

               Approximately how many characters are in the Text field you are editing?

               Do you have any plug-ins installed?

               Any other information you can provide may be helpful.

               TSGal
               FileMaker, Inc.

          • 2. Re: Crash on typing 'Delete'
            AnalogonEnterprise

                 TSGal:

                 Thanks for your reply. In deed, other machines are unable to replicate this issue, no other Mac encounters this problem.

                 It doesn't always occurs by typing delete, but several times. It's not truly reproducible, because after the crash the text field isn't saved, of course.

                 There are 100-1000 characters in the field.

                 For plug ins see screenshot, none of them are used in the database.

                  

                 Rainer Schäferkordt

            • 3. Re: Crash on typing 'Delete'
              TSGal

                   Rainer Schäferkordt:

                   Thank you for the information.

                   Temporarily disable all plug-ins.  Then, see if you are able to replicate the issue.  If not, try adding back the plug-ins one by one.  When you come to the offending plug-in, write it down.  The reason being that it may not be a single plug-in but a combination of two or more.  Therefore, leave the offending plug-in installed and disable the others.  You may also want to check with plug-in manufacturer to see if they have heard of reported problems with FileMaker Pro 13 and/or Mavericks.

                   Please keep me updated.

                   TSGal
                   FileMaker, Inc.

              • 4. Re: Crash on typing 'Delete'
                AnalogonEnterprise

                     OK, thanks, we will try that.

                • 5. Re: Crash on typing 'Delete'
                  AnalogonEnterprise

                  I come back to this topic, because now I was able to reproduce it exactly:

                   

                  The crash occurs when I hit the keys delete and accent simultaneously three or four times in succession. There has to be a script trigger active for that field (either on changing or on key type). No plugins active or installed.

                  Kind regards

                  Rainer Schäferkordt

                  • 6. Re: Crash on typing 'Delete'
                    TSGal

                    Rainer Schäferkordt:

                    I am still unable to replicate the issue.  Does this occur on every machine?

                    Does the field have a script trigger active?  If so, what does the script do?  If not, is there a OnLayoutKeystroke script trigger?

                    TSGal
                    FileMaker, Inc.

                    • 7. Re: Crash on typing 'Delete'
                      philmodjunk

                      If you create a small test file with a single text field and this script triggered script--with nothing copied or imported from the original file, do you get the same result? That is a bit of work on your part, but would rule out the possibility that there is some issue with your file or the field's index rather than this particular combination of keystrokes.

                      • 8. Re: Crash on typing 'Delete'
                        AnalogonEnterprise

                        TSGal:

                        I can test it on a new iMac and a new MacBook Air, Os 10.9.4 or .5. FMPA13. It doesn't occur in FMPA12 and under Windows. As I wrote, script trigger is active, and the script does nothing. New clean test file with one field only and nothing else in it. Almost the same crash report on different machines.

                        • 9. Re: Crash on typing 'Delete'
                          TSGal

                          Rainer Schäferkordt:

                          Seeing your name, I assume you were not using a US Keyboard, so I switched to a German keyboard.  I was then able to replicate the issue.  I have forwarded your posts along with my findings to our Development and Testing departments for review.  Please also let me know why you would be using this key combination multiple times at once.

                          TSGal
                          FileMaker, Inc.

                          • 10. Re: Crash on typing 'Delete'
                            AnalogonEnterprise

                            It's by accident. If you delete several chars, you hit the delete key several times, and by typing blind you could hit the next key accidentally. It's fatal, because it occurs mostly when you write a lot of text without leaving the field, and with the crash it's all lost.

                            Thanks for forwarding it.

                            • 11. Re: Crash on typing 'Delete'
                              TSGal

                              Rainer Schäferkordt:

                              A tester was able to replicate the issue.  The information has now been sent to Development for further review.

                              TSGal
                              FileMaker, Inc.

                              • 12. Re: Crash on typing 'Delete'
                                TSGal

                                Rainer Schäferkordt:

                                This issue has been fixed in FileMaker Pro 14.0.1.

                                TSGal
                                FileMaker, Inc.