AnsweredAssumed Answered

Crash when closing multiple files

Question asked by nickeagling on Dec 17, 2014
Latest reply on Dec 15, 2016 by nickeagling

Summary

Crash when closing multiple files

Product

FileMaker Pro

Version

13 Advanced

Operating system version

Windows 8.1

Description of the issue

Filemaker crashes when closing one file when multiple files are open. It is extremely annoying - affecting productivity and has caused some file damage.

Steps to reproduce the problem

Have 2 or more files open.  One of them was created on FP11. On closing one of them the, the system crashes.

Expected result

File to close

Actual result

Crash

Exact text of any error message(s) that appear

Filemaker Pro Advanced has stopped working

A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.

Configuration information

why - from the forum, other people are experiencing this problem

Workaround

The only way I survive is to save a back-up of each file before closing. Time consuming.

Filemaker_crash.png

Outcomes