1 Reply Latest reply on Feb 15, 2012 12:32 PM by philmodjunk

    Crashes constantly when using Chart Tool

    heath

      Summary

      Crashes constantly when using Chart Tool

      Product

      FileMaker Pro

      Version

      11.0v4

      Operating system version

      MAC OS X 10.7.3

      Description of the issue

      When using the Chart Tool I am able to draw the chart area, then input chart parameters (x and y fields etc), but before I can exit to look at it the program crashes and I all my work is gone.  The crash happens randomly during the setup of the chart.  For example, the last crash happened when I input the field name of the x-axis.  The time before it crashed when entering on of my y-axis data points.  It can be a field or calculation, does not seem to matter.  This happens several times but then suddenly works.  There is no rhyme or reason... See error report!

      Steps to reproduce the problem

      you tell me

      Expected result

      work better than MS

      Actual result

      tba

      Exact text of any error message(s) that appear

      Process:         FileMaker Pro [212]
      Path:            /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/MacOS/FileMaker Pro
      Identifier:      com.filemaker.client.pro
      Version:         11.0.4 (11.0.4)
      Code Type:       X86 (Native)
      Parent Process:  launchd [130]

      Date/Time:       2012-02-15 12:02:47.866 -0700
      OS Version:      Mac OS X 10.7.3 (11D50b)
      Report Version:  9

      Interval Since Last Report:          55530 sec
      Crashes Since Last Report:           2
      Per-App Interval Since Last Report:  47895 sec
      Per-App Crashes Since Last Report:   2
      Anonymous UUID:                      0F9329D9-8EAD-4136-801C-E12D9E0C95DF

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

      Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
      Exception Codes: KERN_INVALID_ADDRESS at 0x0000000050000020

      VM Regions Near 0x50000020:
          __LINKEDIT             0000000040007000-000000004000a000 [   12K] r--/rwx SM=COW  /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/libxalanMsg.dylib
      -->
          __TEXT                 000000008effe000-000000008f7a4000 [ 7832K] r-x/rwx SM=COW  /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDriver

      Application Specific Information:
      objc_msgSend() selector name: setDelegate:
      objc[212]: garbage collection is OFF

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
      0   libobjc.A.dylib                    0x96223d47 objc_msgSend + 23
      1   com.filemaker.client.pro           0x0057f3a7 -[ChartUIViewMac_objc dealloc] + 55
      2   libobjc.A.dylib                    0x9622554e _objc_rootRelease + 47
      3   com.apple.CoreFoundation           0x944cc2d9 CFRelease + 169
      4   com.apple.CoreFoundation           0x944f6706 -[__NSArrayM dealloc] + 278
      5   libobjc.A.dylib                    0x9622554e _objc_rootRelease + 47
      6   com.apple.CoreFoundation           0x944cc2d9 CFRelease + 169
      7   com.apple.CoreFoundation           0x944da7b0 __CFDictionaryStandardReleaseValue + 80
      8   com.apple.CoreFoundation           0x944d062d __CFBasicHashDrain + 477
      9   com.apple.CoreFoundation           0x944cc471 CFRelease + 577
      10  libobjc.A.dylib                    0x96226c58 (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 404
      11  com.apple.CoreFoundation           0x944f70a5 _CFAutoreleasePoolPop + 53
      12  com.apple.Foundation               0x9b37f7a2 -[NSAutoreleasePool drain] + 131
      13  com.apple.AppKit                   0x9a8835fd -[NSApplication run] + 791
      14  com.filemaker.client.pro           0x00028602 CMacApp_Main + 418
      15  com.filemaker.client.pro           0x0015d643 main + 51
      16  com.filemaker.client.pro           0x00003826 start + 54

      Thread 1:: Dispatch queue: com.apple.libdispatch-manager
      0   libsystem_kernel.dylib             0x97daf90a kevent + 10
      1   libdispatch.dylib                  0x951b3c58 _dispatch_mgr_invoke + 969
      2   libdispatch.dylib                  0x951b26a7 _dispatch_mgr_thread + 53

      Thread 2:
      0   libsystem_kernel.dylib             0x97daebb2 __semwait_signal + 10
      1   libsystem_c.dylib                  0x910c47b9 nanosleep$UNIX2003 + 187
      2   com.filemaker.support.framework     0x027aa72c Draco::Thread::Sleep(unsigned long) + 172
      3   com.filemaker.support.framework     0x027aab2c Draco::TimerCheckThread::Main() + 252
      4   com.filemaker.support.framework     0x027a6e4e Draco::Thread::RunThread() + 46
      5   com.filemaker.support.framework     0x027a8118 Draco::Thread::ThreadUnixProc(void*) + 72
      6   libsystem_c.dylib                  0x9110fed9 _pthread_start + 335
      7   libsystem_c.dylib                  0x911136de thread_start + 34

      Thread 3:
      0   libsystem_kernel.dylib             0x97dae83e __psynch_cvwait + 10
      1   libsystem_c.dylib                  0x91113e21 _pthread_cond_wait + 827
      2   libsystem_c.dylib                  0x910c442c pthread_cond_wait$UNIX2003 + 71
      3   com.filemaker.support.framework     0x027a925f Draco::Semaphore::P(Draco::Thread*) + 159
      4   com.filemaker.support.framework     0x027a9e75 Draco::MsgQ::GetMsg() + 69
      5   com.filemaker.dbengine.framework     0x02925710 Draco::HBEngine::HBEngineThread::Main() + 128
      6   com.filemaker.support.framework     0x027a6e4e Draco::Thread::RunThread() + 46
      7   com.filemaker.support.framework     0x027a8118 Draco::Thread::ThreadUnixProc(void*) + 72
      8   libsystem_c.dylib                  0x9110fed9 _pthread_start + 335
      9   libsystem_c.dylib                  0x911136de thread_start + 34

      Thread 4:
      0   libsystem_kernel.dylib             0x97dae83e __psynch_cvwait + 10
      1   libsystem_c.dylib                  0x91113e21 _pthread_cond_wait + 827
      2   libsystem_c.dylib                  0x910c442c pthread_cond_wait$UNIX2003 + 71
      3   com.filemaker.support.framework     0x027a925f Draco::Semaphore::P(Draco::Thread*) + 159
      4   com.filemaker.support.framework     0x027a9e75 Draco::MsgQ::GetMsg() + 69
      5   com.filemaker.dbengine.framework     0x02a26707 Draco::DBEngineThread::Main() + 135
      6   com.filemaker.support.framework     0x027a6e4e Draco::Thread::RunThread() + 46
      7   com.filemaker.support.framework     0x027a8118 Draco::Thread::ThreadUnixProc(void*) + 72
      8   libsystem_c.dylib                  0x9110fed9 _pthread_start + 335
      9   libsystem_c.dylib                  0x911136de thread_start + 34

      Thread 5:
      0   libsystem_kernel.dylib             0x97dae83e __psynch_cvwait + 10
      1   libsystem_c.dylib                  0x91113e21 _pthread_cond_wait + 827
      2   libsystem_c.dylib                  0x910c442c pthread_cond_wait$UNIX2003 + 71
      3   com.filemaker.support.framework     0x027a925f Draco::Semaphore::P(Draco::Thread*) + 159
      4   com.filemaker.support.framework     0x027a9e75 Draco::MsgQ::GetMsg() + 69
      5   com.filemaker.dbengine.framework     0x02a90118 Draco::DBLockContinueThread::Main() + 648
      6   com.filemaker.support.framework     0x027a6e4e Draco::Thread::RunThread() + 46
      7   com.filemaker.support.framework     0x027a8118 Draco::Thread::ThreadUnixProc(void*) + 72
      8   libsystem_c.dylib                  0x9110fed9 _pthread_start + 335
      9   libsystem_c.dylib                  0x911136de thread_start + 34

      Thread 6:
      0   libsystem_kernel.dylib             0x97daf02e __workq_kernreturn + 10
      1   libsystem_c.dylib                  0x91111ccf _pthread_wqthread + 773
      2   libsystem_c.dylib                  0x911136fe start_wqthread + 30

      Thread 7:
      0   libsystem_kernel.dylib             0x97daf02e __workq_kernreturn + 10
      1   libsystem_c.dylib                  0x91111ccf _pthread_wqthread + 773
      2   libsystem_c.dylib                  0x911136fe start_wqthread + 30

      Thread 8:: Dispatch queue: com.apple.root.low-priority
      0   libsystem_c.dylib                  0x91124eb9 szone_size + 488
      1   libsystem_c.dylib                  0x91163d11 malloc_size + 71
      2   com.apple.CoreFoundation           0x9454b582 __CFFreeObjectArray + 18
      3   com.apple.CoreFoundation           0x9455316e ___CFXNotificationRemoveObservers_block_invoke_1 + 142
      4   libdispatch.dylib                  0x951b1e11 _dispatch_call_block_and_release + 15
      5   libdispatch.dylib                  0x951b2e70 _dispatch_worker_thread2 + 231
      6   libsystem_c.dylib                  0x91111b24 _pthread_wqthread + 346
      7   libsystem_c.dylib                  0x911136fe start_wqthread + 30

      Thread 0 crashed with X86 Thread State (32-bit):
        eax: 0x1c97f050  ebx: 0x1bc6de00  ecx: 0x9b1da1c4  edx: 0x50000000
        edi: 0x1bc6de00  esi: 0x9622552c  ebp: 0xbffff3b8  esp: 0xbffff388
         ss: 0x00000023  efl: 0x00210206  eip: 0x96223d47   cs: 0x0000001b
         ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
        cr2: 0x50000020
      Logical CPU: 1

      Binary Images:
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        0xbfa000 -   0xcf9fff +DL81ACE (81.0.6 - compatibility 81.0.1) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81ACE.framework/Versions/A/DL81ACE
        0xd45000 -  0x1275fe7 +DL81AGM (81.0.27 - compatibility 81.0.1) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81AGM.framework/Versions/A/DL81AGM
      0x15a8000 -  0x15e6fe7 +DL81ARE (81.0.4 - compatibility 81.0.1) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81ARE.framework/Versions/A/DL81ARE
      0x1614000 -  0x163bfdd +DL81AXE8SharedExpat (81.0.5 - compatibility 81.0.1) <28CEAC8D-44A3-430B-B57E-7F59C8F8D5B0> /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81AXE8SharedExpat.framework/Versions/A/DL81AXE8SharedExpat
      0x1650000 -  0x1669fff +DL81BIB (81.0.4 - compatibility 81.0.1) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81BIB.framework/Versions/A/DL81BIB
      0x1689000 -  0x16a8fff +DL81BIBUtils (81.0.4 - compatibility 81.0.1) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81BIBUtils.framework/Versions/A/DL81BIBUtils
      0x16cd000 -  0x1985fd7 +DL81CoolType (81.0.4 - compatibility 81.0.1) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81CoolType.framework/Versions/A/DL81CoolType
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      0x3bbd000 -  0x3e4fffc +libxerces-c-3.0.dylib (??? - ???) <4852B70F-946F-0C8F-66D7-C7A02CFAD83F> /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/libxerces-c-3.0.dylib
      0x3fde000 -  0x4017ffb  libiodbc.2.dylib (4.18.0 - compatibility 4.0.0) <81099A62-0BD3-34ED-8429-D902B4554BA9> /usr/lib/libiodbc.2.dylib
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      0x45a9000 -  0x45bbfff  libTraditionalChineseConverter.dylib (54.0.0 - compatibility 1.0.0) /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
      0x45db000 -  0x45dbff3 +cl_kernels (??? - ???) cl_kernels
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      0x475f000 -  0x4761fff  libCoreFSCache.dylib (??? - ???) <17698E23-65F8-30AF-9C05-7E6172E52656> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache.dylib
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      0xd6dd000 -  0xd84affc  GLEngine (??? - ???) <5C52561A-F1B6-33ED-B6A0-7439EA2B0920> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
      0xd87e000 -  0xd975ffb  libGLProgrammability.dylib (??? - ???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
      0xd9ce000 -  0xd9d8ff3 +com.filemaker.autoupdate.bundle (11.0.1 - 11.0.1) /Applications/FileMaker Pro 11/*/AutoUpdate
      0xda22000 -  0xda23ffc  ATSHI.dylib (??? - ???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
      0xda5b000 -  0xda69ffb  libSimplifiedChineseConverter.dylib (54.0.0 - compatibility 1.0.0) /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
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      0xda8a000 -  0xda8d02f  Motion (??? - ???) /Library/Frameworks/Motion.framework/Versions/A/Motion
      0xdc14000 -  0xdc79fde  com.apple.LiveType.framework (2.1.3 - 2.1.3) /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
      0xdca0000 -  0xdca4ffb  libFontRegistryUI.dylib (??? - ???) /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resources/libFontRegistryUI.dylib
      0xdcb0000 -  0xdcb6fff +com.CircusPonies.NoteBookCMPlugIn (1.81 - 1.81) /Users/USER/Library/Contextual Menu Items/NoteBookCMPlugIn.plugin/Contents/MacOS/NoteBookCMPlugIn
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      0x97171000 - 0x97171fff  libdnsinfo.dylib (395.6.0 - compatibility 1.0.0) <959E5139-EB23-3529-8881-2BCB5724D1A9> /usr/lib/system/libdnsinfo.dylib
      0x97172000 - 0x97194ffe  com.apple.framework.familycontrols (3.0 - 300) <6B0920A5-3971-30EF-AE4C-5361BB7199EB> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
      0x971d2000 - 0x9723aff3  com.apple.ISSupport (1.9.8 - 56) <963339C2-020F-337E-AFB9-176090F818EC> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
      0x97247000 - 0x9724cffd  libGFXShared.dylib (??? - ???) <179E77CE-C72C-3B5F-8F1E-3901517C24BB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
      0x9724d000 - 0x97253ffb  com.apple.print.framework.Print (7.1 - 247.1) <5D7ADC17-D8EF-3958-9C0C-AA45B7717FBA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
      0x972b5000 - 0x973c4fff  com.apple.DesktopServices (1.6.2 - 1.6.2) <33DCFB71-1D9E-30B6-BC4C-CD54068690BE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
      0x973c5000 - 0x974adfff  libxml2.2.dylib (10.3.0 - compatibility 10.0.0) /usr/lib/libxml2.2.dylib
      0x974ae000 - 0x974d3ff9  libJPEG.dylib (??? - ???) <743578F6-8C0C-39CC-9F15-3A01E1616EAE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
      0x974d4000 - 0x974dbff5  libsystem_dnssd.dylib (??? - ???) /usr/lib/system/libsystem_dnssd.dylib
      0x974ea000 - 0x9764cfff  com.apple.QTKit (7.7.1 - 2315) <21C7F00E-FBB9-3F12-AE51-06A630ECAC5E> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
      0x97654000 - 0x97667ffb  com.apple.MultitouchSupport.framework (220.62.1 - 220.62.1) /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
      0x97668000 - 0x976f2ffb  com.apple.SearchKit (1.4.0 - 1.4.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
      0x976f9000 - 0x976feffb  com.apple.phonenumbers (1.0 - 47) <84484814-C9BE-33E7-A3DF-4DD0E970B902> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumbers
      0x97700000 - 0x97703ff9  libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
      0x97704000 - 0x9774cff7  com.apple.SystemConfiguration (1.11.2 - 1.11) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
      0x97759000 - 0x97b5bff6  libLAPACK.dylib (??? - ???) <00BE0221-8564-3F87-9F6B-8A910CF2F141> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
      0x97b5c000 - 0x97b5cfff  com.apple.quartzframework (1.5 - 1.5) /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
      0x97b5d000 - 0x97c34ff6  com.apple.QuickLookUIFramework (3.1 - 500.10) <1E4CDD9B-BF13-375A-AC74-0943F9DA8648> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/Versions/A/QuickLookUI
      0x97c37000 - 0x97c45fff  libz.1.dylib (1.2.5 - compatibility 1.0.0) /usr/lib/libz.1.dylib
      0x97c46000 - 0x97c4cffd  com.apple.CommerceCore (1.0 - 17) <71641C17-1CA7-3AC9-974E-AAC9EB641035> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
      0x97c59000 - 0x97d3aff3  com.apple.backup.framework (1.3.1 - 1.3.1) <2CFEC368-F3FA-33C2-A821-336ACBAB0D35> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
      0x97d96000 - 0x97db4ff7  libsystem_kernel.dylib (1699.22.73 - compatibility 1.0.0) /usr/lib/system/libsystem_kernel.dylib
      0x97db5000 - 0x97db7ff7  libdyld.dylib (195.5.0 - compatibility 1.0.0) <637660EA-8D12-3B79-B644-041FEADC9C33> /usr/lib/system/libdyld.dylib
      0x97df4000 - 0x97dfeff2  com.apple.audio.SoundManager (3.9.4.1 - 3.9.4.1) <2A089CE8-9760-3F0F-B77D-29A78940EA17> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
      0x97dff000 - 0x97dffffe  libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <7F0E8EE2-9E8F-366F-9988-E2F119DB9A82> /usr/lib/system/libkeymgr.dylib
      0x97e29000 - 0x97e2bffb  libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
      0x97e2c000 - 0x98279ffb  com.apple.RawCamera.bundle (3.9.1 - 586) <81E19AD7-A034-3A56-B74E-31EDBD663694> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
      0x982f2000 - 0x98314ff1  com.apple.PerformanceAnalysis (1.10 - 10) <45B10D4C-9B3B-37A6-982D-687A6F9EEA28> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
      0x98315000 - 0x98389fff  com.apple.CoreSymbolication (2.2 - 73.2) /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
      0x9838a000 - 0x983a6ff5  com.apple.GenerationalStorage (1.0 - 126.1) /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage
      0x983a7000 - 0x983aaffc  libpam.2.dylib (3.0.0 - compatibility 3.0.0) <6FFDBD60-5EC6-3EFA-996B-EE030443C16C> /usr/lib/libpam.2.dylib
      0x983ab000 - 0x983b2ffd  com.apple.NetFS (4.0 - 4.0) /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
      0x983b3000 - 0x983b6ffd  libCoreVMClient.dylib (??? - ???) <2D135537-F9A6-33B1-9B01-6ECE7E929C00> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
      0x983b7000 - 0x98a32fe5  com.apple.CoreAUC (6.11.04 - 6.11.04) /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
      0x98a33000 - 0x98a37fff  com.apple.CommonPanels (1.2.5 - 94) <3A988595-DE53-34ED-9367-C9A737E2AF38> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
      0x98b36000 - 0x98b98ff3  libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <266CE9B3-526A-3C41-BA58-7AE66A3B15FD> /usr/lib/libstdc++.6.dylib
      0x98b99000 - 0x98e9bfff  com.apple.CoreServices.CarbonCore (960.20 - 960.20) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
      0x98e9c000 - 0x98ecaff7  com.apple.DictionaryServices (1.2.1 - 158.2) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
      0x990cd000 - 0x990f6ff1  com.apple.CoreServicesInternal (113.12 - 113.12) /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal
      0x99160000 - 0x99160ff2  com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
      0x99161000 - 0x99169ff3  liblaunch.dylib (392.18.0 - compatibility 1.0.0) /usr/lib/system/liblaunch.dylib
      0x9916a000 - 0x99197ff7  com.apple.securityinterface (5.0 - 55007) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
      0x99198000 - 0x99198fff  com.apple.Cocoa (6.6 - ???) <650273EF-1ABC-334E-B745-B75AF028F9F4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
      0x99199000 - 0x99226ff7  com.apple.CoreText (220.11.0 - ???) <720EFEE0-A92A-3519-9C88-D06E4DE14EAB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
      0x99242000 - 0x99253fff  libbsm.0.dylib (??? - ???) <54ACF696-87C6-3652-808A-17BE7275C230> /usr/lib/libbsm.0.dylib
      0x992a7000 - 0x99367ffb  com.apple.ColorSync (4.7.1 - 4.7.1) <68413C12-2380-3B73-AF74-B9E069DFB89A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
      0x99368000 - 0x99619ff7  com.apple.AddressBook.framework (6.1 - 1083) <060E8C9F-FBF8-3394-8D63-D2DE0F428829> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
      0x9961a000 - 0x996afff7  com.apple.LaunchServices (480.27.1 - 480.27.1) <8BFE799A-7E35-3834-9403-20E5ADE015D0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
      0x996b0000 - 0x996b4ffa  libcache.dylib (47.0.0 - compatibility 1.0.0) <98A82BC5-0DD9-3212-9CAE-35A77278EEB6> /usr/lib/system/libcache.dylib
      0x996b5000 - 0x996f6ff7  com.apple.CoreMedia (1.0 - 705.61) <75CC7ECC-8D62-3BA3-BD9B-D5E7FA82EC2D> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
      0x9972a000 - 0x99737fff  com.apple.HelpData (2.1.2 - 72) <37D51522-EDED-38BC-9412-3224ED91A078> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
      0x99738000 - 0x99739fff  com.apple.TrustEvaluationAgent (2.0 - 1) <4BB39578-2F5E-3A50-AD59-9C0AB99472EB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
      0x99a69000 - 0x99b0dfff  com.apple.QD (3.40 - ???) <3881BEC6-0908-3073-BA44-346356E1CDF9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
      0x99b36000 - 0x99c4dfe9  com.apple.WebKit (7534.53 - 7534.53.11) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
      0x99c59000 - 0x9a5815eb  com.apple.CoreGraphics (1.600.0 - ???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
      0x9a582000 - 0x9a79dff7  com.apple.imageKit (2.1.1 - 1.0) <3A523A4F-BE07-35B1-9A41-523FD27C14D4> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit
      0x9a79e000 - 0x9a7dfff9  libcurl.4.dylib (7.0.0 - compatibility 7.0.0) /usr/lib/libcurl.4.dylib
      0x9a7e0000 - 0x9a7ebffc  com.apple.NetAuth (1.0 - 3.0) /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
      0x9a7ec000 - 0x9a873fff  com.apple.print.framework.PrintCore (7.1 - 366.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
      0x9a876000 - 0x9a87dff8  libCGXCoreImage.A.dylib (600.0.0 - compatibility 64.0.0) <8CBED8FC-BF9A-316D-8B47-32336263BE68> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
      0x9a87e000 - 0x9b311ff6  com.apple.AppKit (6.7.3 - 1138.32) <008E7C05-C20C-344A-B51C-4A2441372785> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
      0x9b312000 - 0x9b348ff4  com.apple.LDAPFramework (3.0 - 120.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
      0x9b37b000 - 0x9b685ff3  com.apple.Foundation (6.7.1 - 833.24) <8E2AD829-587C-3146-B483-9D0209B84192> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
      0x9b686000 - 0x9b6e2fff  com.apple.coreui (1.2.1 - 165.3) <65526A00-D355-3932-9279-9A7D6BF76D95> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
      0x9b6e3000 - 0x9b6e7ff3  libsystem_network.dylib (??? - ???) <62EBADDA-FC72-3275-AAB3-5EDD949FEFAF> /usr/lib/system/libsystem_network.dylib
      0x9b78b000 - 0x9ba10fe3  com.apple.QuickTime (7.7.1 - 2315) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
      0x9bb45000 - 0x9bb94ffb  com.apple.AppleVAFramework (5.0.14 - 5.0.14) <71C9D388-E607-3DB4-9FD3-FC918EB4A835> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
      0x9bc5e000 - 0x9be87ffb  com.apple.QuartzComposer (5.0 - 236.3) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
      0x9be88000 - 0x9c1cbfff  com.apple.MediaToolbox (1.0 - 705.61) /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox
      0x9c1cc000 - 0x9c1f7fff  com.apple.GSS (2.1 - 2.0) /System/Library/Frameworks/GSS.framework/Versions/A/GSS
      0x9c207000 - 0x9c306ffb  com.apple.DiskImagesFramework (10.7.3 - 331.3) <92112BAD-4A81-32C0-BB4F-3A92DBFF829F> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
      0x9c32f000 - 0x9c346ff8  com.apple.CoreMediaAuthoring (2.0 - 890) <53F48529-E89F-3518-B888-C8C735C16F8F> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthoring
      0x9c347000 - 0x9c348fff  libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) /usr/lib/system/libsystem_blocks.dylib
      0x9c35a000 - 0x9c35aff0  com.apple.ApplicationServices (41 - 41) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
      0x9c35b000 - 0x9c35cfff  libDiagnosticMessagesClient.dylib (??? - ???) /usr/lib/libDiagnosticMessagesClient.dylib
      0x9c683000 - 0x9c6c3ff7  libauto.dylib (??? - ???) <984C81BE-FA1C-3228-8F7E-2965E7E5EB85> /usr/lib/libauto.dylib
      0x9c6e2000 - 0x9c6e2fff  com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
      0x9c841000 - 0x9c8a3ffb  com.apple.datadetectorscore (3.0 - 179.4) <32262124-6F75-3999-86DA-590A90BA464C> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
      0x9c8a4000 - 0x9c9b5ff7  libJP2.dylib (??? - ???) <143828CE-D429-3C66-A0DC-4F39536568E4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
      0x9c9b6000 - 0x9c9c1ffb  com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <17C11291-5B27-3BE2-8614-7A806745EE8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
      0x9c9c2000 - 0x9ca1dff3  com.apple.Symbolication (1.3 - 91) <4D12D2EC-5010-3958-A205-9A67E972C76A> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
      0x9ca1e000 - 0x9ca27ffb  com.apple.DisplayServicesFW (2.5.2 - 317) <02BD6AF3-F355-3F68-9DC2-2DA28CE27682> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
      0x9ca28000 - 0x9caa0ff8  com.apple.CorePDF (3.1 - 3.1) <0074267B-F74A-30FC-8508-A14C821F0771> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
      0x9cd10000 - 0x9cde7ffb  com.apple.avfoundation (2.0 - 180.30) <6788562E-A9A8-3898-A0F4-66D9BBAE3430> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
      0xba100000 - 0xba100fff  libArabicConverter.dylib (54.0.0 - compatibility 1.0.0) <3651B47E-8803-34FC-9CF9-9DC6882AE1E0> /System/Library/CoreServices/Encodings/libArabicConverter.dylib
      0xba300000 - 0xba301ffb  libCyrillicConverter.dylib (54.0.0 - compatibility 1.0.0) /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
      0xba500000 - 0xba501ff7  libGreekConverter.dylib (54.0.0 - compatibility 1.0.0) <39A9F462-05DD-383B-B01A-2B528E18D049> /System/Library/CoreServices/Encodings/libGreekConverter.dylib
      0xba700000 - 0xba700fff  libHebrewConverter.dylib (54.0.0 - compatibility 1.0.0) /System/Library/CoreServices/Encodings/libHebrewConverter.dylib
      0xba900000 - 0xba91bffd  libJapaneseConverter.dylib (54.0.0 - compatibility 1.0.0) <5635DF40-8D8E-3B8C-B075-7B3FC0F184A4> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
      0xbab00000 - 0xbab21ff6  libKoreanConverter.dylib (54.0.0 - compatibility 1.0.0) <17226124-8E8A-34EB-A2C4-D4A0469CF45B> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
      0xbad00000 - 0xbad01fff  libLatin2Converter.dylib (54.0.0 - compatibility 1.0.0) <0037D2B3-EDF4-3A68-B8CC-4A519EBF9029> /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
      0xbaf00000 - 0xbaf01fff  libLatin5Converter.dylib (54.0.0 - compatibility 1.0.0) /System/Library/CoreServices/Encodings/libLatin5Converter.dylib
      0xbb100000 - 0xbb103fff  libLatinSuppConverter.dylib (54.0.0 - compatibility 1.0.0) /System/Library/CoreServices/Encodings/libLatinSuppConverter.dylib
      0xbb300000 - 0xbb301fff  libSymbolConverter.dylib (54.0.0 - compatibility 1.0.0) <06FF4739-E45B-324B-BB83-8883FA220282> /System/Library/CoreServices/Encodings/libSymbolConverter.dylib
      0xd5000000 - 0xd5301feb +libchartdir.5.dylib (5.0.0 - compatibility 4.0.0) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/libchartdir.5.dylib
      0xeab00000 - 0xeab10ff3  libConverter.dylib (179.0.0 - compatibility 1.0.0) <7C3B724B-D38D-3070-A7D7-6FC0A8E4B0D1> /System/Library/Printers/Libraries/libConverter.dylib

      External Modification Summary:
        Calls made by other processes targeting this process:
          task_for_pid: 18
          thread_create: 0
          thread_set_state: 0
        Calls made by this process:
          task_for_pid: 0
          thread_create: 0
          thread_set_state: 0
        Calls made by all processes on this machine:
          task_for_pid: 451
          thread_create: 0
          thread_set_state: 0

      VM Region Summary:
      ReadOnly portion of Libraries: Total=272.2M resident=166.9M(61%) swapped_out_or_unallocated=105.3M(39%)
      Writable regions: Total=208.0M written=56.4M(27%) resident=125.9M(61%) swapped_out=0K(0%) unallocated=82.1M(39%)

      REGION TYPE                      VIRTUAL
      ===========                      =======
      ATS (font support)                 33.0M
      CG backing stores                  26.3M
      CG image                           1608K
      CG raster data                      788K
      CG shared images                   3416K
      CoreAnimation                         4K
      CoreGraphics                          8K
      CoreImage                             4K
      CoreServices                       1880K
      IOKit                              19.0M
      MALLOC                             94.8M
      MALLOC guard page                    32K
      Memory tag=240                        4K
      Memory tag=242                       12K
      Memory tag=249                      192K
      OpenCL                               44K
      Stack                              68.1M
      VM_ALLOCATE                        16.2M
      __CI_BITMAP                          80K
      __DATA                             19.5M
      __DATA/__OBJC                       192K
      __IMAGE                             528K
      __IMPORT                            260K
      __LINKEDIT                         59.8M
      __OBJC                             3068K
      __OBJC/__DATA                        12K
      __PAGEZERO                            4K
      __RC_CAMERAS                        232K
      __TEXT                            212.4M
      __UNICODE                           544K
      mapped file                       285.4M
      shared memory                       9.8M
      shared pmap                        6012K
      ===========                      =======
      TOTAL                             863.0M

      Model: MacBookPro4,1, BootROM MBP41.00C1.B03, 2 processors, Intel Core 2 Duo, 2.6 GHz, 4 GB, SMC 1.28f3
      Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 512 MB
      Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz, 0xCE00000000000000, 0x4D342037305435363633435A332D43453620
      Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz, 0xCE00000000000000, 0x4D342037305435363633435A332D43453620
      AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.11)
      Bluetooth: Version 4.0.3f12, 2 service, 11 devices, 1 incoming serial ports
      Network Service: Ethernet, Ethernet, en0
      Serial ATA Device: ST9500420ASG, 500.11 GB
      Parallel ATA Device: MATSHITADVD-R   UJ-875
      USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd400000 / 2
      USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1a100000 / 2
      USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x820f, 0x1a110000 / 5
      USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0230, 0x5d200000 / 3
      USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2

      Configuration information

      n/s

      Workaround

      repeat process until it works

        • 1. Re: Crashes constantly when using Chart Tool
          philmodjunk

          Figuring out why FileMaker is crashing can require some sleuthing to rule out possible issues.

          Basic diagnostic tests to perform when you get frequent crashes or “Hangs”:

          Does the crash only occur with a specific file?
          Test by creating a small sample file and see if opening it and working with it also generates a crash. If it crashes too, the problem likely lies with the computer or it's installation of FileMaker. If it does not crash, it becomes more likely that there is a problem with the file.

          What is reported when you recover the file?
          The file could be damaged. Not only can file damage cause crashes, but the crashes (or forced quits after a "hang") can damage your file. You may need to test a recovered copy to see if it works without crashing.

          Things to keep in mind about Recover:

          1. Recover does not detect all problems
          2. Recover doesn't always fix all problems correctly
          3. Best Practice is to never put a recovered copy back into regular use or development. Instead, replace the damaged file with an undamaged back up copy if this is at all possible. You may have to save a clone of the back up copy and import all data from your recovered copy to get a working copy with the most up to date information possible.



          Does it always crash when you are doing the same thing with your file?
          That may point to a specific layout, script, operation that interacts with your Operating system or other applications...