AnsweredAssumed Answered

Crashes when attempting to print, save as PDF, and save as Excel document

Question asked by AndreaKalfas on Mar 11, 2013
Latest reply on Mar 11, 2013 by philmodjunk

Summary

Crashes when attempting to print, save as PDF, and save as Excel document

Product

FileMaker Pro

Version

8.5 v 1

Operating system version

Mac OSX version 10.8.2

Description of the issue

Using Filemaker Pro we have compiled a mailing list of contacts and have printed them in Avery 5160 label format several times in the past. Attempting to print just recently has made the program crash every time. I also cannot save the list as a PDF or Excel document whether in the drop-down menu or using the buttons on the program window. Filemaker crashes each and every time. These seem to be the only functions that cause it to crash, but I haven't explored extensively to see if other functions are crashing it either.

Steps to reproduce the problem

Repetitive attempts to print, save as PDF, and save as Excel document.

Expected result

Either the list will print, or the list will save as another format that I can print onto labels from another program.

Actual result

Filemaker crashes with each attempt.

Exact text of any error message(s) that appear

Filemaker Pro quit unexpectedly. Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple.

Outcomes