AnsweredAssumed Answered

Create email with file as attachment stopped working

Question asked by JeremyHammer on Apr 11, 2012
Latest reply on Apr 11, 2012 by JeremyHammer


Create email with file as attachment stopped working


FileMaker Pro



Operating system version


Description of the issue

"Create email with file as attachment" feature has stopped working for me.  I have a layout with a button assigned to this task which has been working flawlessly for months, I tried to use it today and it no longer works.

Steps to reproduce the problem

I Created a brand new layout with two simple fields to eliminate my existing database as a potential problem.  Went to "File>Save/Send Records As>PDF…" Selected "Create email with file as attachment" checkbox.

Expected result

I expected should have launched (unless already running) and created a new email with a pdf version of my layout attached as it has in the past.

Actual result

Nothing at all happens.  I also tried selecting the "Automatically open file" checkbox instead, and that did open the file in Preview exactly as expected.

Exact text of any error message(s) that appear

No error messages appear.


No workaround other than opening the PDF and manually attaching it to an email - certainly possible but irritating when you're used to a happy button that does it for you.