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    Cursor symbol position deviates from real cursor position during text entry under Win 7 and Win 8.1

    TorstenBernhard_1

      Summary

      Cursor symbol position deviates from real cursor position during text entry under Win 7 and Win 8.1

      Product

      FileMaker Pro

      Version

      13.0v5

      Operating system version

      Windows 7 Pro 64 bit and Win 8.1 Pro 64 bit

      Description of the issue

      Set filemaker zoom to 100%.
      When entering text in a text field, the cursor symbol gets out of sync with the real cursor position, either trailing behind or moving ahead, depending on letter width.

      Users get confused and the number typos increases.

      This also happens when typing in a text box in layout mode.
      Setting the scaling to 100% in Windows Control Panel/Appearance and Personalisation/Display solves the issue, but in very unpleasant way: everything on the screen is too small for easy reading, including FileMaker's toolbar.
      Setting FileMaker zoom to something different from 100% also solves the issue.
      .

      Steps to reproduce the problem

      Set Windows scaling to 125% (best for my screen)
      Set FileMaker zoom to 100%
      Type in text field in browse mode or type in text box in layout mode.

      Expected result

      Cursor symbol always be shown at real cursor position.

      Actual result

      Cursor symbol moves away from real cursor position. It moves ahead or trails behind, depending on letter width. This adds up in a line.

      Exact text of any error message(s) that appear

      none

      Configuration information

      Hardware: Microsoft Surface Pro
      System setup is 2 days old. Only FMP 13.0v5 as additional SW was installed
      System and FMP are set up in English language.

      Workaround

      A: Changing windows screen scaling to 100%
      B: Setting FileMaker zoom to something different from 100%.

      Solution A negatively impacts readability of everything on screen, including FMP toolbar.
      Solution B negatively impacts ergonomics of solutions and requires modification of layouts.

      IMG_1484.JPG

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