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Data dropped from fields when saving to PDF or Printing

Question asked by LanceWilliams on Apr 23, 2012
Latest reply on Apr 26, 2012 by LanceWilliams


Data dropped from fields when saving to PDF or Printing


FileMaker Pro



Operating system version

Windows 7 (64 bit)

Description of the issue

I am having an issue when saving a layout to PDF and also when printing that sometimes the final character or even the final word from a text field is being dropped from the saved or printed version.

IE: A street address like "123 Main St" would sometimes end up printed or saved to PDF as "123 Main".  A field with only a single word will sometimes end up with the last character dropped.  IE: "Camden" would become "Camde"

I don't know if this is something to do with the layout design, but it worked perfectly well with FMPro 8.0 and I think with FMPro 11 that we were using for a couple weeks before the release of FMPro 12.

Steps to reproduce the problem

Create a layout using a multi column design and multiple fields
Display in preview mode using multiple records from the file
Save as PDF file
View the PDf file for completeness of the information

Expected result

Complete information in all the fields displayed in the layout

Actual result

Incomplete infromation, as specified above, in some of the fields...
And, not all of the fields....

In the attached screen shot, many of the address lines are missing either "Rd" or "Dr" at the end.  "Camden" is spelled "Camde" and "Kay Anderson Billington" is displayed as "Ka Anderson Billington" [three fields: First/Maiden/Last]