6 Replies Latest reply on May 12, 2015 6:25 AM by TSGal

    Data entry becomes out of sequence and keystokes go missing in Web Direct

    hapsoft

      Summary

      Data entry becomes out of sequence and keystokes go missing in Web Direct

      Product

      FileMaker Pro

      Version

      13

      Operating system version

      Windows/Internet Explorer

      Description of the issue

      When entering data into a form hosted by Web Direct, data becomes scrambled and keystrokes are lost. For example, when entering data such as J-O-E [Tab] S-M-I-T-H into  "first name" and "last name" fields the system will not recognize the tab in sequence and the contents of the first name field onscreen will appear as "joesm" and the last name field will appear as "ith".  Upon committing the record the contents of the two fields will not be complete, generally truncating characters in the second and any subsequent fields.  In this example the saved contents of the fields would be "joes" in the first name field and "ith" in the last name field.

      Steps to reproduce the problem

      Easily reproduced and not browser specific.

      Host any data entry form in web Direct and start typing as if you are entering data in a typical web form.

      Expected result

      That data will kept in the respective fields into which it is entered and no keystokes will be lost.

      Actual result

      Data is places into the wrong fields onscreen, and upon saving is missing keystokes.

      Workaround

      None.  It's killing us.

      I have video, screenshots can't really show the issue.