AnsweredAssumed Answered

Data loss if replacing FM Go 12 with FM Go 13

Question asked by seevogel on Dec 10, 2013
Latest reply on Dec 10, 2013 by Markus Schneider

Summary

Data loss if replacing FM Go 12 with FM Go 13

Product

FileMaker Go

Version

12 and 13

Operating system version

iOS

Description of the issue

All data and databases are gone when installing FM Go13 and deleting FM Go 12.
Recovering with iTunes Backup does not work (just the app will be recovered, not the data.

Steps to reproduce the problem

Delete FMGo 12 and install FMGo 13 or other way around.

Expected result

iOS apps have to be updated, not replaced.
It has no common filesystem like Mac OS or Windows, etc.
Sandboxing does not allow such actions like replacing an app every year.

That is no good practice on iOS.

Actual result

All the data inside FM Go 12 is gone.

Workaround

Saving all data to desktop before replacing FM Go 12 with FM Go 13.

But it is too late for me.

Hopefully this was the last replacement for the next 10 years or so (until the data format will be changed to .fmp30 or there is any better way to change the format).
And you have 10 years to find a customer friendly solution until the next replacement will happen.
FM Go 13 is now identical for iPad and iPhone, hope that was the reason for the replacement!

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