1 Reply Latest reply on Nov 13, 2012 8:52 AM by disabled_ntaylor

    Deactivate license

    HanhTranDuc

      Summary

      Deactivate license

      Product

      FileMaker Pro

      Version

      12.0v3

      Operating system version

      MAC OS

      Description of the issue

      I registered Filemaker pro advanced 12 v12.0v3 on MAC OS, but my MAC PC has problem and I must format hardware and re-install MAC OS. So, How can I deactivate the license that i registered before to re-register it?
      Thanks.

        • 1. Re: Deactivate license

               Hanh Tran Duc:

               Thank you for your post.

               Activation was only for the FileMaker Pro 9 product line. All future releases do not use activation; so, there is no need to deactivate the software. Registering your license key with FileMaker is another way for FileMaker to assist you with locating your license key if lost. The existing installation can be removed by the normal uninstall process for the Mac by trashing the FileMaker Pro 12 folder. Make sure to backup your existing databases to somewhere besides the application folder first.

               Per the EULA, each license is allowed to reside on two installations, one main and one backup. The caveat is that the two licenses should not be used simultaneously or to share between each other via FileMaker Network Sharing; otherwise, a license key conflict will occur. 

               TSFalcon
               FileMaker, Inc.