2 Replies Latest reply on Mar 12, 2012 12:55 PM by PhilAllen

    Delayed Write Failed

    PhilAllen

      Summary

      Delayed Write Failed

      Product

      FileMaker Pro

      Version

      8.5

      Operating system version

      Windows 7

      Description of the issue

      Hello, and thanks for reading. We have tried installing FileMaker Pro 8.5 on a new-ish Windows 7 Pro laptop. The program is accessing a file across the network and is getting the following error when closing the program:

      {Delayed Write Failed} Windows was unable to save all the data for the file ; the data has been lost. This error may be caused by network connectivity issues. Please try to save this file elsewhere.

      We also get this error when opening.

      "CafeBackUp.fp7" could not be created on this disk. Use a different name, make more room on the disk, unlock it or use a different disk


      There are other computers accessing the network file using FileMaker Pro 8.5 without any issues. We have connected the computer via Ethernet in case it was a poor wireless signal. Any suggestions on what to try?

      Steps to reproduce the problem

      Close the program to get one error. Open the file/program to get the other error.

      Expected result

      No errors on opening or shut down. File to be saved properly (it isn't).

      Actual result

      Errors and no saving of the file.

      Exact text of any error message(s) that appear

      The program is accessing a file across the network and is getting the following error when closing the program:

      {Delayed Write Failed} Windows was unable to save all the data for the file ; the data has been lost. This error may be caused by network connectivity issues. Please try to save this file elsewhere.

      We also get this error when opening.

      "CafeBackUp.fp7" could not be created on this disk. Use a different name, make more room on the disk, unlock it or use a different disk

      Configuration information

      FileMaker Pro is installed on a Windows 7 Pro machine. The network is made up of multiple sub-networks. There are several physical locations with one hosting the main data server. Only one physical location is having this problem. Each location accesses it's own 'cafebackup.fp7' file, though they are all hosted in the same main directory on the main file server.

      Workaround

      None yet. We have tried uninstalling and reinstalling it.

        • 1. Re: Delayed Write Failed
          TSGal

          Phil Allen:

          Thank you for your post.

          When FileMaker Pro launches, it creates a temporary folder in the system folder to cache information.  If the system folder does not allow write access, then information cannot be written to the cache, and an error may occur when writing to the file, whether it is local or over the network.  Also, make sure you are opening the file on the server remotely and not by double-clicking on the file.  That is, in FileMaker Pro, pull down the File menu and select "Open Remote...".

          Any other information you can provide may be helpful.

          TSGal
          FileMaker, Inc.

          • 2. Re: Delayed Write Failed
            PhilAllen

            Thank you for the suggestions. Strangely enough, it started working before I could implement them. The account was already an administrator so that wasn't it. I really suspect the network is heavily congested at times and this will be an intermittent problem. I'm thinking of opening and saving the file locally, then copying it to their server nightly through a backup. I'll let you know if it comes back and neither of those fixes it. Thanks again!