Dialog-box resizing doesn't "stick"
Operating system version
Mac OS X 10.9.2
Description of the issue
I create a custom dialog box. When I activate it, it's too small for me to see the entire message. I enlarge it. On my computer, it STAYS enlarged every subsequent time I look at it. On my client's computer, however, it reverts to the original too-small size.
Steps to reproduce the problem
See above. It happens consistently.
The file will remember the desired size for the dialog box.
Exact text of any error message(s) that appear
Verbally telling the client what they have to do to see the whole message — which works only if they realize there's still more of the message to be seen and ask me about it.