AnsweredAssumed Answered

Dialogues Blank and no menus on Windows 7 Professional Installation

Question asked by barriec7 on Mar 25, 2014
Latest reply on Mar 25, 2014 by philmodjunk

Summary

Dialogues Blank and no menus on Windows 7 Professional Installation

Product

FileMaker Pro

Version

13

Operating system version

Windows 7 Professional

Description of the issue

When I installed Filemaker 13 Trial Version on a colleagues year-old Windows 7 Professional computer, all the options are simply blank. Never seen anything like it. The dialogues are there (for example, Open Remote box, but no 'Open Remote' text.

Note: she currently has a full version of Filemaker 12 on her system.

Steps to reproduce the problem

a. Windows 7 Professional system.
b. Download trial version Filemaker 13.
c. Install

Expected result

working software

Actual result

no text in dialogues. no top menus.

Exact text of any error message(s) that appear

none

Outcomes