1 Reply Latest reply on Mar 15, 2011 3:00 PM by TSBear

    Difficulty installing update to version 11.0v3

    RonRodgers

      Summary

      Difficulty installing update to version 11.0v3

      Product

      FileMaker Pro

      Version

      11.0v2

      Operating system version

      mac osx version 10.6.6

      Description of the issue

      I am prompted to download the 11.0v3 update, which downloads. When I go to install it, there is a message saying that "A valid copy of Filemaker 11 could not be found." I bought the program new and still have the install disks, etc. Any ideas what I can do differently? Thanks

      Steps to reproduce the problem

      download filemaker 11 0v3.
      click on the filemaker install icon.
      the program asks where to install - default harddrive
      installs files

      Expected result

      filemaker should update to 0v3

      Actual result

      the install program stops.

      Exact text of any error message(s) that appear

      A valid copy of Filemaker 11 could not be found.