AnsweredAssumed Answered

Difficulty installing update to version 11.0v3

Question asked by RonRodgers on Mar 15, 2011
Latest reply on Mar 15, 2011 by TSBear

Summary

Difficulty installing update to version 11.0v3

Product

FileMaker Pro

Version

11.0v2

Operating system version

mac osx version 10.6.6

Description of the issue

I am prompted to download the 11.0v3 update, which downloads. When I go to install it, there is a message saying that "A valid copy of Filemaker 11 could not be found." I bought the program new and still have the install disks, etc. Any ideas what I can do differently? Thanks

Steps to reproduce the problem

download filemaker 11 0v3.
click on the filemaker install icon.
the program asks where to install - default harddrive
installs files

Expected result

filemaker should update to 0v3

Actual result

the install program stops.

Exact text of any error message(s) that appear

A valid copy of Filemaker 11 could not be found.

Outcomes