AnsweredAssumed Answered

Disconnected users do not automatically re-connect

Question asked by fabricen on Dec 20, 2010
Latest reply on Jun 7, 2011 by TSGal

Summary

Disconnected users do not automatically re-connect

Product

FileMaker Server

Version

11

Operating system version

Windows

Description of the issue

Disconnected users do not automatically re-connect to a data source.

Steps to reproduce the problem

Context is data/interface separation.
2 files hosted on the server.
Data file is ONLY a data repository. All used layouts and scripts are in interface file.
Security policy is that all users log in data file with the default account (file options).
We set up the server to disconnect users after 1h idle time, assuming that scripts attempting to write to data file would reconnect the user to the file, like it does on first attempt.
But that is not true. The file is completely closed until the users close their sessions and start a new one.

Expected result

Users should be reconnected automatically, using the same authentication method and rules than on first open.

Actual result

file is closed, causing errors 18 and 200.

Exact text of any error message(s) that appear

it depends (still didn't find why one was thrown or the other)
- Unkown Error 18
- Your privilege access... (200)

Workaround

- perform a simple script in the data file from time to time to keep the connection active. Poor.
- increase the disconnection delay (against best practices)

Outcomes