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Downloading file from FileMaker Server 12 using the FileMaker Admin Tool permanently leaves a copy...

Question asked by ChristopherGabbert on May 4, 2012
Latest reply on Aug 26, 2013 by JoshuaPaul

Summary

Downloading file from FileMaker Server 12 using the FileMaker Admin Tool permanently leaves a copy of the .zip file on the server every time you download!

Product

FileMaker Server

Version

12

Operating system version

Windows 2008r2

Description of the issue

Downloading file from FileMaker Server 12 using the FileMaker Admin Tool permanently leaves a copy of the .zip file on the server every time you download!

Steps to reproduce the problem

Following these steps:
Open the FileMaker Admin Tool
Select Databases (to bring up a list of database)
Closed the databases I wanted to download
Right click in it and selected “download”

Expected result

After downloading a file from the server any utility files would be cleared off the server.

Actual result

Look in the c:/Program Files/FileMaker/FileMaker Server/Admin/Admin-master-tomcat/temp
(or wherever your FileMaker install is)

Even restarting the entire computer to see if that would clear out the .zip files but the files remained.
I have only tested this on PC servers but did test it on two of them and the .zip files remain.

I ran into this problem because it filled up my entire C drive! It should delete the zip files after downloading.

Exact text of any error message(s) that appear

Harddrive space low

Configuration information

first Server
Windows Server 2003 SP 2
8GB RAM
Quad-Core AMD

Second Server
Windows 2008r2
16 GB RAM
QUAD-CORE AMD

Workaround

manually deleting the files from the server.

Outcomes