4 Replies Latest reply on Jul 29, 2015 8:21 AM by TSGal

    Email script step does not work after upgrading to FM14

    SusanneWaher

      Summary

      Email script step does not work after upgrading to FM14

      Product

      FileMaker Pro

      Version

      14

      Operating system version

      Win 7

      Description of the issue

      "Send via E-mail client" script in FileMaker to send an email via client email systems does not work and returns an error message that simply says "Unknown - Error 1" . The same script works perfectly in FM13.

      Steps to reproduce the problem

      Run any script that includes the "Send via E-mail client" script step.

      Expected result

      To launch the user's desktop email client and paste in the email address from the database as specified.

      Actual result

      the script does not open the email software and stops once the error message appears.

      Exact text of any error message(s) that appear

      Unknown - Error 1

      Configuration information

      Windows 7

      Workaround

      I have the user uninstall FileMaker 14 and reinstall FileMaker 13.