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Email script step does not work after upgrading to FM14

Question asked by SusanneWaher on Jul 23, 2015
Latest reply on Jul 29, 2015 by TSGal

Summary

Email script step does not work after upgrading to FM14

Product

FileMaker Pro

Version

14

Operating system version

Win 7

Description of the issue

"Send via E-mail client" script in FileMaker to send an email via client email systems does not work and returns an error message that simply says "Unknown - Error 1" . The same script works perfectly in FM13.

Steps to reproduce the problem

Run any script that includes the "Send via E-mail client" script step.

Expected result

To launch the user's desktop email client and paste in the email address from the database as specified.

Actual result

the script does not open the email software and stops once the error message appears.

Exact text of any error message(s) that appear

Unknown - Error 1

Configuration information

Windows 7

Workaround

I have the user uninstall FileMaker 14 and reinstall FileMaker 13.

Outcomes